Supervisor Hospice Operations
US-IL-Oak Lawn
External Apply Portal
Req #: 92079
Type: Full Time
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Overview: POSITION SUMMARY: The Supervisor Hospice Operations is a hands-on leader responsible for overseeing and supervising daily activities of scheduling and back-office support services. With a focus on customer service excellence and effective communication, assures accurate workflows to achieve timely access to care coordination, and optimal administrative support across agencies. Builds and maintains a rapport with referral sources, acts as a conduit to agency leadership, and assists with operational projects. Enables all Mission Partners to contribute to their fullest potential, creating a positive and supportive environment aligned with OSF Mission, Vision and Standards of Performance. **This position will require travel to Bloomington, Peoria, Galesburg, Ottawa and Rockford** Qualifications: REQUIRED QUALIFICATIONS: Education: Associate degree Experience: 1-year progressive experience in medical setting with patients facing responsibilities, or 1 year Supervisor experience in healthcare * Valid driver's license * Own transportation and auto insurance * Other Skills/ Knowledge: Excellent interpersonal and communication skills. * Solid computer skills, including proficiency with Microsoft software. * Strong analytical and problem-solving skills, with the ability to be detail oriented. Electronic Medical Record basic proficiency. * Knowledge of medical terminology. PREFERRED QUALIFICATIONS: Education: Bachelor's degree Experience: 2 years of supervisory experience, leading teams. Hospice and customer service experience OSF HealthCare is an Equal Opportunity Employer.
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