Overview:
At CHI Health Creighton University Medical Center - Bergan Mercy our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the body mind and spirit of every person in a more comfortable less stressful hospital environment. Our full range of medical services includes trauma services heart and vascular care emergency services surgery maternity cancer care and diagnostic imaging.
Responsibilities:
The rate may go higher than the posted range.
* Has the authority to interview, hire, orient, terminate, promote, train and conduct performance evaluations.
* Assigns day-to-day work activities; directs the functional and technical job performance of team members.
* Allocates and directs staffing needs to meet patient, unit, and department needs, and collaborate with others to ensure overall staffing needs are met.
* Manages performance including: setting goals, clarifying job expectations, monitoring performance progress, providing feedback, recognize, developing skills and addressing performance issues related to work and our Commitments using corrective action.
* Develops and posts employees schedules according to department policy. Ensures proper staffing is scheduled and /or available to perform daily activities in areas of responsibility (patient and dining center)
* Coordinates and oversee the daily and weekly activities/tasks are performed by staff in areas of responsibility. Updates and communicates job-flow changes of positions in areas of responsibility.
* Ensures that department is properly opened and closed per departmental security policies.
* Exhibits pleasant and cheerful demeanor and maintains a helpful attitude towards employees, physicians, patients and visitors.
* Visits patients on floors and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay. Interacts with nursing to ensure patients' food needs are met.
* Contributes to patient and customer satisfaction goals by providing quality services to patients, caterings or retail.
Qualifications:
Required
-ServSafe Certificate within one year.
-Certified Dietary Manager - within 36 months.
-Strong knowledge of Food & Nutrition services, applicable laws regulations, guidelines and professional standards.
-Skills: Project management, communications, strategic planning, change management, excel, word, PowerPoint.
-Traits: High level of motivation, team orientation, trust, high value of treating others with dignity and respect.
Preferred:
Minimum of two years of management experience.
Minimum of three years of progressive experience in Food Service Operations.
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