Starbucks Barista
US-TX-Fort Worth
Omni Hotels Management Corporation
Req #: 121880
Type: Fort Worth
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Overview: As an Omni Starbucks Barista, you will create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with the Starbucks guiding principles, and the Omni Trilogy Culture. Best of all, as a Starbucks Partner, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do. Responsibilities: * Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Starbucks, and Omni Hotels & Resorts. * Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. * Anticipates customer and store needs by constantly evaluating environment and customers for cues. * Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. * Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. * Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. * Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. * Follows Starbucks operational policies and procedures, including Omni policies and procedures for cash handling safety and security, to ensure the safety of all partners during each shift. * Counts bank deposit at end of all assigned register shifts, and balances house bank. * Maintains a clean and organized workspace so that partners can locate resources and product as needed. * Maintains all Omni Hotels & Resorts attendance and punctuality standards. * Maintains all Moments of Service standards * Maintains Omni Starbucks uniform and appearance standards * Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. * Attends all monthly store meetings and training sessions. * Recognizes and reinforces individual and team accomplishments by using Omni Service Champion (OSC) cards. * Recognizes and embraces Starbucks' commitment to environmental responsibility through recycling, ethical growing, conservation, and green planet practices. Qualifications: * Ability to learn quickly * Ability to memorize a large amount of beverage recipes in an appropriate timely manner * Ability to understand and carry out oral and written instructions and request clarification when needed * Strong interpersonal skills * Ability to work as part of a team * Some Starbucks, coffee house, or F&B experience preferred Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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