Staff Program Manager - Strategic Partnerships
US-CO-Littleton
Attract-careers1
Req #: 92598
Type: Fulltime-Regular
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Overview: Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we are the nation's fourth facilities-based wireless carrier and a new disruptive force in the market. Responsibilities: We are seeking a dynamic and results-oriented Staff Program Manager, Strategic Partnerships, located in Littleton, Colorado, to lead the end-to-end development, implementation, and ongoing management of a network of grassroots community partners. This individual will be responsible for defining the affinity program strategy, establishing operational frameworks, managing partnerships, and ensuring the successful achievement of program objectives, including customer acquisition and community impact. Key Responsibilities: * Affinity Program Strategy and Planning: * Develop a comprehensive program strategy, including target partner identification, engagement models, revenue-sharing structures, and customer opt-in mechanisms * Define clear program goals, key performance indicators (KPIs), and success metrics * Create detailed project plans, timelines, and resource allocation strategies * Conduct market research and competitive analysis to inform program development * Partnership Development and Management: * Identify, cultivate, and onboard strategic institutional and non-profit partners * Negotiate partnership agreements and ensure alignment with company policies and legal requirements * Serve as the primary point of contact for partners, fostering strong and collaborative relationships * Develop and implement partner communication and support strategies * Operational Framework and Implementation: * Collaborate with cross-functional teams (Sales, Marketing, Legal, Product, IT) to establish the necessary operational infrastructure and processes for the program * Oversee the development and implementation of tracking and reporting mechanisms for partner referrals and revenue sharing * Work with product teams to define and implement the customer opt-in functionality * Ensure compliance with all relevant regulations and internal policies * Program Monitoring and Performance Management: * Track program performance against established KPIs and success metrics * Analyze program data to identify trends, opportunities, and areas for improvement * Develop and present regular program updates and performance reports to stakeholders * Implement data-driven strategies to optimize program effectiveness and ROI * Stakeholder Management and Communication: * Effectively communicate program goals, progress, and results to internal and external stakeholders * Build strong relationships with key stakeholders across the organization * Facilitate cross-functional collaboration to ensure program success * Continuous Improvement and Innovation: * Stay abreast of industry best practices and emerging trends in partnership programs and community engagement * Identify opportunities for program enhancements and innovation * Lead initiatives to improve program efficiency, scalability, and impact Qualifications: Education and Experience: * Bachelor's degree in Business Administration, Marketing, Philanthropy, or a related field. MBA preferred * Minimum of 5-7 years of experience in program management, partnership development (including non-profits), or business development, preferably within the telecommunications or technology industry Skills and Qualifications: * Demonstrated experience in developing and managing successful partnership programs, ideally involving revenue-sharing models * Strong understanding of non-profit organizations and community engagement principles, including regulatory and compliance requirements * Excellent project management skills, including the ability to develop and execute detailed project plans, manage budgets, and track progress * Proven ability to build and maintain strong relationships with internal and external stakeholders * Exceptional communication, presentation, and negotiation skills * Strong analytical and problem-solving skills with the ability to interpret data and generate actionable insights * Experience working with CRM and partnership management platforms is a plus * A passion for creating positive social impact and fostering community engagement Preferred Qualifications: * Experience in developing customer opt-in or affinity programs * Familiarity with the wireless telecommunications industry and its competitive landscape Location: Littleton, Colorado - this is a fully onsite position Relocation assistance may be considered for ideal candidate Visa sponsorship not available for this role
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