Staff Product Designer
US-CO-Englewood
Attract-careers1
Req #: 93136
Type: Fulltime-Regular
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Overview: Beyond connecting customers to their favorite entertainment, our Video Services team delivers an award-winning TV experience to millions of customers across DISH TV and Sling TV platforms. Our dynamic teams are unwavering in our commitment to continuous innovation, ensuring the evolution of products and the constant enhancement of the overall customer experience. Responsibilities: Key Responsibilities: * Build partnerships and collaborates across business units, stakeholders, disciplines, and product areas to ensure user experience consistency and alignment with company objectives * Contribute to the evolution and governance of the enterprise design system * Develops and implements innovative team practices and processes that drive change and identify new opportunities for value creation * You are a thought leader inside and outside of DISH, providing clear vision for the future of design. Contribute to a growing library of 'plays' that help operationalize design work to ensure consistency in execution * Master, refine, and evolve the user experiences and usability of our TV and mobile products * Be a coach and mentor to the product design team * Evangelize the value of a mature design practice, and help develop standards and best-practices for design operations * Collaborate with leadership to identify, benchmark and track UX metrics across products Qualifications: Education and Experience: * 7+ years of experience with a proven track record of bringing to market digital experiences - start to finish * Bachelor's degree in UX, Interaction Design, HCI or similar from a four-year college or university * UX certification OR relevant work experience OR a combination of education and relevant work experience will be considered * At least 7 years experience as a UX or Product Designer * Real-world experience applying principles of agile, Design Thinking, and/or User-Centered Design methods to the product development life-cycle * Experience in developing experiences for people to find and watch video content on TVs, mobile, and streaming players preferred * Expert knowledge of common design tool stacks * Expert at bringing customers into the design process, from early discovery-phase user research, through to hypothesis validation via user testing * Experience working on TV interfaces and video content delivery services * Experience working with video content delivery services * Experience designing for multiple platforms, including desktop, mobile, TV, wearables, and voice * Working as an embedded designer with a product manager and tech lead * Experience contributing to high-level product design objectives and strategies Skills and Qualifications: * Able to handle design projects independently end-to-end, from conception to post-launch monitoring * Effective, adaptable design process that covers the entire product design life-cycle * Expert knowledge of design systems * Deep understanding of user-centered design methods, and the tactical expertise that comes from regular, practical application of these design methods, preferably at enterprise-scale * Ability to lead a group of designers at the project level, and the power to influence others in order to build consensus while dealing with ambiguity * Deep understanding of user data and digital experience analytics, and experience leveraging data to derive insights useful to design * The ability to thrive in a fast-paced environment that demands autonomy, accountability and results * Ability to identify MVP, and protect it from scope creep, and/or feature erosion Visa sponsorship not available for this role
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