Overview:
The Staff Accountant is responsible for assisting the Director of Finance and Assistant Director of Finance in maintaining accurate and timely financial resporting; ensuring acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels Standard Operating Procedures; and safeguarding owners/investors assets. For this role, the emphais is placed on the management of Payroll, Income Audit and Accounts Receivable processing and collections
Responsibilities:
* Monitor, prepare, and communicate financial reports in accordance with Highgate Hotels required due dates.
* Income Audit including entering information into the BiPortal on a daily basis.
* Maintain responsibility for the daily Accounts Reconciliation, Invoice processing and supplier management process.
* Conduct a monthly cash surprise audit for all cashiers bank to ensure compliance with the cash handling requirement
* Reconcile the daily cash drops, prepare bank deposits, and communicate cash variances to Director of Finance
* Review Purchase order, and conduct a three way matching for invoices, goods receipts, and Purchase Order to ensure accuracy and compliance Accounting policies and procedures.
* Handle customer inquries in a professional and timely manner, provide customers with accurate invoices, statements, and schedules.
* Participate on monthly inventory counts
* Partner with the department leaders by establishing a process for purchase order cutoff date, timely invoice processing, and compliance with vendor payment and process.
* Maintain an efficient supplier statement reconciliation process to include organized filing, tracing payments, monitoring unclaimed checks and return payments
* Update daily revenue reports both for internal distribution and corporate distribution.
* Conduct monthly credit meetings and maintain minutes (including returned checks/chargeback logs, credit trace reports, write-off, bad debt allowances, etc.)
* Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control.
* Complete collection calls on each appropriate outstanding accounts and maintain collection files on each outstanding issue.
* Keep management aware of any unusual operation or financial occurances and/or significant deviations.
* Reconcile invoices against ledgers or schedules to ensure accuracy of invoicing.
* Assist in the monthly close process by posting journal entries that are related to daily/monthly responsibilities.
* Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues or elevation to the Director of Finance or General Manager.
* Cross-Train in other areas within the Accounting Department including Accounts receivable.
* Ability to identify root causes of issues that may affect staff or guests and provide actionable and measurable solutions to improve efficiency, overall work environment, and/or guest experience
Qualifications:
* College courses in an associated or related field and/or related experience in an Hotel or Hospitality environment
* Must be proficient in Windows, Microsoft Office (Intermediate Excel and Basic Word)
* Accounts Receivable and Payroll experience is preferred
* Hotel PMS Opera is preferred
* Flexible and long hours sometimes required, especially during the last and first few days of the month
* Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in a professional, attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meeting and trainings.
* Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming.
* Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guests or operational needs.
* Perform other duties as requested by managment.
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