Sr. Vice President, Compensation & Benefits
US-TX-Irving
Management
Req #: 69550
Type: Full-Time
|
|
||||||||
|
|||||||||
Overview: Highgate is seeking an accomplished and visionary Senior Vice President of Compensation & Benefits to shape and drive enterprise-wide total rewards strategies across our global hospitality portfolio. This leader will be instrumental in advancing workforce excellence through innovative compensation, benefits, and HR technology solutions-anchored by deep expertise in Ceridian Dayforce HCM. The SVP will bring a unique blend of strategic vision and operational execution, with proven success in optimizing labor, compliance, reporting, and workforce planning within complex, service-driven environments. This role requires an executive who can balance corporate-level strategy with property-level realities, ensuring alignment between business performance, guest service culture, and employee engagement. Responsibilities: * Strategic Leadership: Define and execute Highgate's total rewards and workforce systems strategy across all hospitality operations (hotels, resorts, restaurants, and corporate offices). * Dayforce Ownership: Oversee enterprise-wide deployment and optimization of Dayforce HCM modules (payroll, scheduling, time and attendance, benefits, and talent management), ensuring compliance, adoption, and scalability. * Operational Partnership: Collaborate with GMs, HR leaders, and Operations to forecast labor, manage seasonal and union/non-union workforce needs, and align staffing with guest service excellence. * System Optimization: Lead configuration, reporting, and integrations to provide actionable workforce insights for executives and property leaders in real time. * Compliance & Risk Mitigation: Ensure adherence to federal, state, and local labor laws-including wage/hour rules, union agreements, and hospitality-specific compliance (e.g., tip credits, meal breaks). * Change Leadership: Guide enterprise adoption of new HR technologies, including mobile scheduling, employee self-service, and advanced analytics. * Vendor Leadership: Act as the executive liaison with Ceridian and other HR tech partners to resolve issues, implement upgrades, and champion innovation. * Culture & Engagement: Ensure total rewards programs reinforce Highgate's People First service culture, supporting both retention and employee experience. * Team Development: Mentor HR, Payroll, and IT teams to scale system support, advance technical skills, and strengthen workforce analytics capability. * Generate comprehensive payroll reports and KPIs to monitor performance, identify areas for improvement, and provide data-driven insights to leadership. * Ensure all payroll data is properly documented for financial reporting purposes. * Develop and manage the annual Budget, implement robust financial controls, and ensure compliance with auditing requirements. Qualifications: * Bachelor's degree in human resources, Hospitality Management, Finance, Business, or related field; Master's/MBA preferred. * 10+ years of progressive HR or Operations leadership experience in hospitality, including corporate-level exposure. * 5+ years of direct, hands-on Dayforce HCM experience in a multi-unit hospitality setting. * Strong understanding of hotel/resort operations, unionized and non-union labor models, and hourly/seasonal workforce dynamics. * Demonstrated ability to lead large, multi-disciplinary teams across corporate and property operations. * Proven experience driving HRIS implementations, user adoption strategies, and workforce optimization across decentralized teams. * Exceptional leadership, communication, and influence skills, with a track record of collaborating across Finance, HR, and Operations to achieve enterprise goals. * Dayforce certification or significant enterprise implementation experience strongly preferred. Preferred Skills: * Leadership of Complex, Multi-Site Teams: Track record of developing and inspiring large-scale HR, Payroll, and Benefits teams in global or enterprise-level organizations. * Strategic Finance Partnership: Ability to serve as a key analytical partner to the CFO and Finance leadership, aligning workforce planning, labor forecasting, and total rewards strategies with financial performance goals. * Workforce Analytics Expertise: Strong background in workforce analytics, labor modeling, and business intelligence tools to drive data-informed decisions on labor costs, turnover, and productivity. * Union and Multi-Brand Experience: Experience in unionized hospitality environments and within multi-brand or franchise hotel structures. * Systems Integration: Familiarity with integrating Dayforce with PMS, POS, and other hospitality technologies for seamless operations. * Global Total Rewards Exposure: Experience shaping compensation and benefits strategies across diverse markets, with an understanding of global pay equity, compliance, and benefits competitiveness. * Bilingual or multilingual capabilities to support Highgate's diverse workforce and guest base. * Deep knowledge of payroll regulations, tax laws, and compliance requirements in relevant jurisdictions. * Strong analytical, problem-solving, and critical thinking abilities.
Share this job:
