Overview:
The Remote Sr. Representative, Compliance supports the organization's Compliance Program by executing day-to-day activities related to auditing and monitoring, issue management, and compliance related activities, initiatives and training. This role collaborates closely with other Forefront departments to promote a culture of compliance.
Responsibilities:
* Auditing and Monitoring
* Perform routine and risk-based audits of processes and policy adherence.
* Maintain audit work documents and evidence logs and prepare clear audit reports with findings.
* Work with leadership to establish root-cause insights and develop corrective action recommendations.
* Track remediation plans to closure and verify effectiveness through follow-up reviews.
* Escalate significant issues, trends, or repeat findings to leadership in a timely manner.
* Issue Management
* Track and support the investigation and timely completion of applicable concerns and incidents.
* Monitor corrective actions to ensure timely and complete resolution.
* Escalate significant issues or trends to leadership in a timely manner.
* Compliance Related Activities and Initiatives
* Provide day‑to‑day assistance to compliance leadership and contribute to department initiatives.
* Monitor incoming inquiries and concerns and route to appropriate subject matter experts.
* Coordinate compliance‑related meetings and support creation of agendas and minutes as assigned.
* Help maintain systems and tools used for compliance monitoring, reporting and training.
* Support risk assessments, surveys and special projects as assigned.
* Training and Awareness
* Help develop and issue compliance awareness tip sheets and communication
* Assist in developing and maintaining current compliance training materials.
* Maintain training records and completion reports and follow up with leaders on non-compliance.
* Support network questions related to training assignments and requirements.
* Performs other related duties as assigned.
Qualifications:
* Associate's Degree or Bachelor's degree in a related field or equivalent experience is required.
Compliance related certifications are a plus, such as:
Certified in Healthcare Compliance (CHC)
Certified in Healthcare Privacy Compliance (CHPC)
* Strong attention to detail, organization, and documentation discipline.
* Ability to provide clear, concise written and verbal communication and professional report writing.
* Analytical skills with the ability to interpret policies, guidance and data.
* Ability to work independently and collaboratively within a team.
* Ability to multi-task and prioritize appropriately.
* Ability to handle sensitive information with discretion and maintain confidentiality.
* Proficient in Microsoft 365 (Excel, SharePoint, Teams, PowerPoint).
* Familiarity with compliance tracking systems, risk management tools, or audit software.
* Familiarity with EHR and Practice Management systems.
* Must be able to learn new software quickly.
Physical Demands
* Sitting for extended periods
* Manual dexterity for typing and computer use
* Visual acuity for reading screens and documents
* Verbal communication via phone or in person
For this position, the base pay range is $20.00 - $24.00 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education, certification, or training.
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