Sr. QA/QC Manager - Mission Critical
US-IA-Cedar Rapids
Suffolk Construction Company
Req #: 8942
Type: Regular Full-Time
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Overview: About Suffolk Suffolk is a national enterprise that builds, innovates, and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies), and innovation research/development. Suffolk - America's Contractor - is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of "Top CM-at-Risk Contractors." For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. Suffolk is seeking people who are bold. Curious. Innovative. Caring. Looking for the career opportunity of a lifetime. We'll challenge and inspire you to be your very best. We'll embrace what makes you unique and lift you up as you take chances. Here, you'll find a place where you can act with purpose and integrity, bringing intelligence and grit to every aspect of your job. Join us for the chance to leverage your inherent curiosity and proven capabilities to catapult you to the next level. The Role The Senior QA/QC Manager is responsible for managing and coordinating all necessary project resources and documentation throughout the entire project lifecycle. This includes the maintenance of budget and schedule, and the management and administration of all contractual requirements and agreements with trade partners, purchase orders, meeting minutes and shop drawing logs. The Sr Manager also manages risk, insurances, general work performance and quality, and overall team progress against the project plan through consistent communication and collaboration with the owner and project team members. Responsibilities: * Accountable for the guarantee of the quality of work performed as well as meeting the project's contractual quality requirements set forth by the client * Represent Suffolk with Owner(s), Architects, Consultants, Government Authorities, Vendors and Subcontractors * Establish a strong relationship with all stakeholders to ensure that all potential and actual quality issues are fully resolved * Ensure compliance with stringent contract and owner quality requirements * Monitor and/or prepare comprehensive project specific QA/QC plans * Review and update QC punch lists and coordinate punch list completion with GC and subcontractors * Verify the implementation and operation of the quality assurance and control systems by planning and conducting internal quality audits and inspection of activities on-site * Ensure implementation and continuous improvement in overall Quality Systems * Review, update, and verify the distribution of the Quality Management Procedure, Quality Manual, and related procedures for Infrastructure, MEP, Civil, and other subcontractors * Ensure that the contractual quality requirements of a project are fully communicated to all key personnel, so that their roles in fulfilling these requirements are fully understood * Prepare PowerPoint decks and present to management on progress, findings, and recommendations. * Conduct reviews of the approved suppliers and subcontractors' list. * Liaise with the General Contractor, Client, and Project Management team to ensure that all potential and actual quality issues are fully resolved Qualifications: Qualifications: * Bachelor's degree in construction management, Engineering or applicable discipline and experience related to project size/scope * 15-20 years of construction quality management experience * Experience working as a QA/QC Manager for large Commercial, Industrial, or Mission-Critical Facilities construction projects * Ability to ensure correct codes, standards, job specifications, project procedures, and federal and provincial regulations are properly identified, correctly specified in detail, and met or exceeded * Demonstrated ability to understand technical and complicated construction programs and the ability to communicate progress to both technical and management-level personnel * Ability to develop and manage non-conformance, deficiencies, and reporting programs, including root cause analysis * Excellent business judgment demonstrated by consistently achieving profitability objectives and strong project close-outs with client and subcontractor relationships in good standing * Excellent organizational skills and attention to detail evidenced by a strong command of all applicable contract and legal provisions * Ability to consistently analyze and execute financial trade-offs which frequently involve dealing with incomplete data and ambiguity * Ability to constantly multi-task and handle competing priorities between Suffolk business needs, organizational issues, and sound customer relations * Possess judgment to know when to appropriately escalate issues up the chain of command * A strong sense of urgency and initiative * Able to quickly study and react to complex issues * Excellent problem-solving skills and the ability to confidently and decisively take action * Team leader with excellent diplomatic and communication skills, able to handle and resolve conflicts effectively in a firm but fair manner * The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems * Candidate must possess Suffolk's Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring
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