Overview:
Are you passionate about cutting-edge technology and eager to drive innovation in the field of analytical instrumentation? Join our dynamic team as a Product Manager for Multi-Angle Light Scattering (MALS) and play a pivotal role in shaping the future of scientific research. Based in the picturesque city of Santa Barbara, CA, you'll collaborate with industry leaders and high-value customers to develop groundbreaking solutions that address real-world challenges. If you're ready to inspire change, influence key stakeholders, and lead the charge in delivering exceptional products, we want to hear from you!
Responsibilities:
* Work closely with the Product Management team and of software team to define software product strategies that will result in sustainable and profitable growth for MALS products
* Maintain MALS product and release roadmaps guided by input from customers and field sales representatives that is supported by detailed market analysis
* Visit high-value customers and ensure a strong "voice of customer" to generate a clear understanding of their challenges and needs
* Inspire and influence colleagues to work across a matrix organization (Hardware R&D, Software R&D, Operations, Manufacturing, Service, Marketing, Sales)
* Test new products and collaborate closely with software and hardware test teams
* Work closely with the marketing team to ensure product launches are best in class and result in growth targets being met over the lifecycle of the product
* Work closely with the Customer Support and Service team to prioritize and resolve customer issues associated with MALS products
* Track metrics related to software products and customer satisfaction
The general base pay for this position ranges from $95,500/year to $127,500/year. Pay is based on several factors including market location, job-related knowledge, skills, and experience.
Qualifications:
* Bachelor's of Science Degree required. Master's or Ph.D. is preferred in analytical chemistry, biochemistry, biotechnology, or chemical engineering.
* Three (3) years in sales/marketing/product management; Two (2) years in laboratory instrument support, or an equivalent combination of education and experience.
* Experience with light scattering and/or HPLC.
* Willingness to perform hands-on activities.
* Open and effective communication style, excellent writing and public presentation skills, strong people skills, cross-organizational teamwork and the ability to interact with and influence the direction of key opinion leaders.
* Understand and develop a Product Lifecycle for MALS instruments and its supporting software.
* Ability to travel 20-25% of time both domestically and internationally.
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