Sr Manager, Food Quality Assurance
US-MI-Grand Rapids
Advantage Sales & Marketing
Req #: 438998
Type: Full Time
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Overview:
Position Summary
The Sr Manager of QA supports the retailers overall program objectives through the management of the QA team and implementation of key QA processes. Manages relationships with retailer cross-functional teams, customers and manufacturers. Expected to demonstrate thought leadership of industry best practice and use that to review and provide adjustments to current processes and procedures to maximize efficiencies that align with the retailer's objectives.
Job Will Remain Open Until Filled
Responsibilities:
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Job Duties and Responsibilities
Job Duty
Manager and direct a team of QA/Food Techs that service the QA function at the retailer account
Prioritize and assign the project workload for the team to enable timely delivery of high-quality processes and strategies
Take leadership role in collaborating and communicating with key stakeholders to ensure that projects are aligned with Private Brand objectives
Collect and organize disparate pieces of information into a clear and concise business case; present internally to retailer's key stakeholders
Maintains an understanding of Daymon and customer strategy and vision
Maintain industry and global working knowledge of all QA and Food Science/Safety tools and methodologies
Act as Thought Leader through the development of Best in Class processes and policies that align with customer philosophy and strategy on food safety, quality and consumer needs
Supervisory Responsibilities
Direct Reports
- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
- May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
- Travel and Driving are not essential duties or functions of this job
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Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job
Education Level: (Required): Bachelor's Degree or equivalent experience
(Preferred): Master's Degree Or equivalent experience
Field of Study/Area of Experience: Business Administration, Food Service, or related field
8-10 years of experience in quality assurance, or related experience
Skills, Knowledge and Abilities
Decision Making Skills
Excellent Written & Verbal Communication Skills
Well Organized, Detail Oriented, & able to Handle Fast Paced Work Environment
Flexible & Adaptable, able to change & Alter According to changes in Projects or Business Environment
Knowledge of generally accepted practices, procedures, & standard policy & procedure development techniques
Ability to Gather Data, Compile Information, & Prepare Reports
Supervising Skills, to include Delegating Responsibility, Training, & Evaluating Performance
Qualifications:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
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