Overview:
Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Inormatics Sales Account Manager to support the very successful growth of our businesses across Gujarat, MP & Rajsthan. Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and enhance our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented application teams have over the years delivered great and sustainable technical solution.
As Inormatics Sales Account Manager , this role will focus on sales supporting and marketing activities implementation. You will be required to team work with cross-functional departments such as Marketing, Service, Sales, ect. to boost Waters business in local territories. Your knowledge in technology and working experience in analytical chemistry lab are strongly expected to make Waters Customer Success. This position would cover the Northwest Region (Gujarat, MP, Rajsthan) region.
Responsibilities:
* ddressing new and existing customers in diverse markets (All Market: Informatics solutions)
* Maintaining and developing existing customer and identifying and developing new accounts;
* Regularly visiting customers within the assigned territory;
* Organising, delivering and following up seminars and workshops at customer sites;
* Providing customers with high quality technical advice whilst maintaining a focus on maximising the sales potential;
* Collaborating, liaising and providing guidance and support across departments to ensure customer success. You will be working closely with all other groups at Waters (e.g. Instrument Sales, Chemistry Operation and Service dept etc.);
* Formulating and successfully implementing business plans;
* Planning and prioritising personal time and sales activities;
* Adhering to Waters and customers relevant Health, Safety and Environment requirements when on site and as an individual employee;
* Using related systems, e.g., Sales Force, Quotation system, with a keen mind on improvements and upgrades.
Qualifications:
Education:
* University Degree, Masters, in scientific area such as chemistry, biology, or biochemistry, Engineering
Experience:
* 4-10 years of experience in IT solution or similar sales or service.
* Knowledge of Chromatography, Pharmaceutical Lab Compliance and its application
* Nice to have technical and practical solution Selling Experience, particularly in selling High end Technology products will be an added advantage
* UPLC, Mass Spec, field sales and/or marketing experience is a plus
Skills:
* Highly passionate individual with charisma, perseverance and determination, plus the ability to work effectively in competitive sales situations.
* Customer focussed with good level of listening skills.
* Ability to understand and communicate technical & commercial values.
* Good interpersonal skills with a positive sense of humour and is able to contributing as part of an integrated sales/service organisation;
* Good priority setting and organisational skills.
* Proficient English and regional Language Skills.
* Action oriented and eager to achieve result
* Highly organized / well-prepared / time management skills
* Strong interactive skills and a good listener
* Adaptive to a dynamic and ever-changing environment
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