Responsibilities:
The Senior Financial Navigation and Training Analyst (SFNTA) serves as trainer, quality assurance analysts, and program growth developer for the Patient Financial Navigation Program. SFNTA acts as the first point of contact for team members and provides guidance, training, and support as needed. The SFNTA will coordinate and reassign work assignments as well as manage the responsibilities of estimating related work queues. Identifies process and/or workflow issues and keeps track of issues, discusses them with the team, and brainstorms possible solutions to present to the Manager.
Qualifications:
Detail oriented with the ability to multi-task using multiple information systems.
Ability to analyze and trend financial business data. Excellent oral and written communication skills with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Proficiency in use of MS Office Word and Excel. A motivated, decisive, self-starter and problem solver, with excellent time management
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