Sr. Director, Product - Compliance / Exemption Certificate Management
US-NC-Durham
NA Careers
Req #: 15597
Type: Regular
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Overview: As Senior Director of Product Management, Exemption Certificates, you will be the subject matter expert leading our Product team responsible for building Avalara's third largest product line. You partner with our Certificates GM to establish OKRs and a 3-year roadmap to provide clarity on product vision, and to challenge and inspire a motivated team of Product Managers. You will help guide strategic cross-product and projects to transform our business and customer experience, focused on efficiency to promote growth. Preference for Durham area hybrid, with options for US-remote for you. (#LI-Hybrid) Responsibilities: * Partner with the general manager for Certificates * Work with customers and Avalara subject matter experts to understand market needs * Work with product managers to lead consolidated strategies and roadmaps to ensure cohesion across team members and products * Work with product managers on goal setting and plan execution * Be a promoter of the Avalara product strategy * Promote a compelling product vision for Exemption Certificates * Define metrics that measure important goals * Work with other Avalara leaders and partners to guide relationships that foster goal achievement and issue resolution Your demeanor and approach to product management allow you to take a step back and look at unique challenges holistically to define pervasive problems and articulate priorities to propose solutions across a diverse group of partners with high expectations of you and your team. Qualifications: * Demonstrated subject-matter expertise in exemption certificate management. * A leadership style that combines product, operational, program and sales experience to ensure end to end accountability * You enjoy motivating your people. You hire Experts, earning their loyalty and help grow their careers. * You've led a team of 5-20 directs or matrixed and can work globally to align and inspire. Led/influenced product, design, engineering teams of 40 - 100+ * Experience leading products and product teams from creation through launch for solutions that target small, mid, and enterprise-level businesses * Experience with agile development methodologies and commonly used tools such as Jira, Confluence. * Experience with customer journey maps to define end-to-end customer experiences * Hands-on experience analyzing data and deriving outcomes * Team player able to improve results influencing enthusiasm * Experience conducting briefings and demos both internally and with customers * Bachelor's Degree in a relevant field (accounting, business, or computer science); MBA desirable * 10+ years of related experience and 5+ years of leadership and management experience The base pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Colorado $199,200 - $338,800 (annually) Washington $199,200 - $374,400 (annually) California $199,200 - $410,100 (annually) NYC $220,200 - $410,100 (annually) This role is eligible for an annual bonus based on personal and company performance, depending on the terms of the applicable plan and your role.
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