Sr. Customer Payment and Credit Services Specialist
DE-NW-Köln
EMEA l German
Req #: 41976
Type: Temporary Full-Time
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Overview: Join a team that is changing millions of lives. Transforming smiles, changing lives. At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what's possible. Ready to join us? About this opportunity Sr. Customer Payment and Credit Services Specialist, do you want to join an international team in Germany, working for the German team, within an innovative fast-paced medical device company? Grab your chance and make good use of your finance skills and affinity with medical devices! As a Sr. Customer Payment and Credit Services Specialist you will be responsible for the outstanding invoices to our company and ensure timely payments by our customers. You will pro-actively signal payment issues with debtors and give follow up by phone, email and letter. Also you will coordinate the follow up such as external (legal) collection procedures. You work on solutions in close cooperation with Sales and Customer Service to ensure a great customer experience. You work on a dedicated list of German, Austrian and Swiss Dental clients making sure that your portfolio is always up to date and in line with the companies KPI's. In this role, you will * control outstanding and overdue receivables in order to minimize the risk of non-receivable accounts. * have daily contact with customers based on the latest available accounts Receivable aging list, with an objective to make sure proper actions for problem solving are taken by contacting the right persons. * support Financial Accountant in application /processing of customer payments by either bank transfer, credit card or check. * make proposals for customers to be put on Credit Hold in line with the Terms and Conditions of Align Technology. * liaise with the Customer Service- and Sales department for solving issues with Customers * prepare and propose payment plans to customer and credit management. In this role, you'll need * Bachelor degree in Finance, Accounting, related filed. * Collection experience of minimum 2 years. * Excellent written and verbal communications skills in German and English * Proficient knowledge of MS Office (Excel) * Plus knowledge of SAP * You recognize yourself in the following: team player, good communicator, organized, pro-active and customer focused Sound like a good fit? Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don't worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network. About Align Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world's largest manufacturer of custom 3D-printed materials. By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work. We respect your privacy. Please review our Applicant Privacy Policies for additional information. Global Diversity Statement: At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time. Equal Opportunity Statement It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire. Responsibilities: ABC Responsibilities Qualifications: ABC Quals
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