Sr. Clinical Specialist - Region Süd (Konstanz, Lindau, Ravensburg)
DE-NW-Remote
EMEA l German
Req #: 41620
Type: Regular Full-Time
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Overview: Join a team that is changing millions of lives. Transforming smiles, changing lives. At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what's possible. Ready to join us? About this opportunity As a Sr. Clinical Specialist - field based, you will be the first point of contact for orthodontists in your region of Switzerland and southern Germany (Konstanz, Lindau, Ravensburg, Villingen-Schwenningen, Tuttlingen) and be responsible for clinical education, communication, and support of both external and internal customers. Your mission is to provide customers the best clinical education and help them to become expert on Invisalign technique, increasing their clinical confidence. You will be travelling around the designated area to visit doctors in their clinical practices to improve their knowledge about the Invisalign system. In this role, you will * Drive growth and build clinical confidence of customers through education on Align's innovative clinical solutions and ClinCheck software * Provide expertise, training and guidance to marketing and commercial teams and ensure they have sufficient clinical knowledge and information regarding the company's products * Investigate and Analyse Clinical-related customer inquiries, complaints, and adverse events * Drive and accelerate clinical confidence for selected groups of doctors via specifically designed educational programs in close coordination with customer support and sales team * Provide clinical support & education to orthodontists as well as might do within DSO organizations and Universities * Work cross-functionally to execute & coordinate Align educational programs and supports the achievement of predefined business goals * Contribute independently. May contribute through others on key projects * Work closely with the sales team to achieve business objectives for the assigned territory * Independently Plan visits, group sessions & face to face study clubs independently with general supervision and alignment with the sales team. Recommends new approaches and seeks for opportunities to enhance customer's learning curve and digital workflows adoption * Conduct field visits independently at least 70% of the time In this role, you'll need * Bachelor's degree in dentistry or othodontics or other high qualification in dental area * Fluent written and verbal communication skills in German, fluency in English * To be willing to travel up to 70% of your time in the area of Switzerland and southern Germany * Minimum 2 years of professional experience of directly related experience in customer relations in medical / dental related areas is a must * Strong oral and written communication skills (presentations and correspondence, influencing skills) * Efficient at managing competing demands including prioritization, responsiveness and keeping others informed * Driving license (cat. B) * Advanced MS Office knowledge Sound like a good fit? Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don't worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network. About Align Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world's largest manufacturer of custom 3D-printed materials. By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work. We respect your privacy. Please review our Applicant Privacy Policies for additional information. Global Diversity Statement: At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time. Equal Opportunity Statement It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire. #LI-REMOTE #LI-TS4 Responsibilities: ABC Responsibilities Qualifications: ABC Quals
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