Overview:
GDC IT Solutions is currently seeking a Senior Business Systems Analyst to work on-site in Shady Grove, Pennsylvania, supporting Manitowoc Cranes. This is a possible long-term assignment requiring on-site work Monday through Thursday, with optional remote work on Fridays. Candidates may start any time between 7:00 AM and 9:00 AM, ending by 5:00 PM, offering flexibility within that range. This role offers a dynamic and collaborative environment, working closely with key stakeholders to drive business process improvements and systems innovation within a global manufacturing context.
Responsibilities:
* Facilitate business process improvement, system development, and application support across manufacturing operations.
* Collaborate with stakeholders to elicit, analyze, validate, and communicate business requirements and translate them into functional specifications and system designs.
* Lead end-to-end project lifecycles for medium complexity projects including planning, research, design, testing, implementation, training, and documentation.
* Design and review test plans and assist in user acceptance testing, defect reporting, and resolution.
* Support custom and third-party applications involving diverse business technologies.
* Ensure compliance with Sarbanes-Oxley (SOX) controls and maintain quality documentation.
* Participate in peer reviews and foster a culture of continuous improvement.
* Act as a subject matter expert and provide guidance to business personnel in relevant areas.
* Communicate project status, risks, and change management across stakeholders and leadership teams.
* Meet or exceed IS Service Level Agreements (SLAs).
Qualifications:
* Bachelor's degree in Information Technology, Business Information Systems, or MIS, or 13 years of IT experience in lieu of a degree.
* Minimum of 5 years' experience in Information Technology, with 3 years hands-on experience in business analysis, including requirements gathering, system design, and application support.
* Experience managing ERP systems such as Baan or e-Emphasys, including complex integrations with external systems.
* Project management experience using both waterfall and agile methodologies, leading projects exceeding $50,000 in scope.
* Excellent verbal and written communication skills, with the ability to effectively present to stakeholders at all levels.
* Experience designing and executing QA test plans, as well as supporting user acceptance testing.
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