Overview:
Waters is seeking a dynamic contributor to fill the role of an Account Manager, responsible for customers primarily engaged in large molecule work. This person will have the exciting opportunity to drive the sales of our full range of products and services, which include: Ultra Performance Liquid Chromatography System (UPLC), Mass Spectrometers (MS), Light Scattering (LS), software, consumables and services for the Northwest USA-Canada (OR, ID, UT, WY, MT, BC, AB, and WA East of the greater Seattle-Tacoma) Region.
This role involves crafting strategic territory plans, encouraging strong customer relationships, and working with internal teams to meet sales goals. Each week, our Account Managers focus on developing a sales pipeline, leading opportunities, and providing forecasts for the management team. They frequently meet with customers, both in person and virtually, to explore partnership opportunities and introduce new technologies. Additionally, our Account Managers collaborate closely with BioPharma Market Application Specialists to achieve and surpass sales targets.
Responsibilities:
* Achieve and exceed sales objectives by promoting Waters' full range of products and services. Use value and solution selling techniques to highlight the benefits and applications of our products to potential customers.
* Develop and implement a comprehensive strategic business plan to achieve growth targets.
* Initiate and lead business development activities such as marketing meetings, product demonstrations, and customer-focused seminars. These activities strive to generate leads, nurture customer relationships, and drive product adoption.
* Maintain accurate and current records of proposals, opportunities, accounts, contacts, leads, and actions through CRM. Ensure daily and weekly updates to provide a clear and up-to-date picture of sales activities and pipeline status.
* Coordinate all sales activities within defined accounts, including lead generation, follow-up, cold calling, technical seminars, demos, and customer support. Ensure a flawless and integrated approach to customer engagement and support.
* Establish and maintain key customer relationships by understanding their application needs and providing tailored solutions. Use these insights to successfully sell new products and drive customer satisfaction and loyalty.
* Develop detailed business plans and accurately forecast territory results. Provide market intelligence to identify potential customers and competitive activity. Use this information to adjust strategies and ensure alignment with market trends and customer needs.
Qualifications:
* Bachelor or Master Degree in Science. Prior experience in field sales. Strong technical background in analytical technologies, especially LC and MS is a plus.
* Proven record of meeting or exceeding sales objectives in a similar role.
* Experience in developing and implementing strategic territory plans.
* Strong ability to coordinate and balance multiple sales activities, including lead generation, cold calling, and technical presentations.
* Proficiency in developing business plans, forecasting, and providing market intelligence.
* Excellent communication and relationship-building skills, with the ability to collaborate optimally with internal teams and customers
* Ability to travel overnight is required and international travel as needed
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