Overview:
Good people, working with good people, for our common good.
Sound good?
KeHE-a natural, organic, specialty and fresh food distributor-is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you!
Responsibilities:
The Senior Account Manager - Alternate Channel is responsible for managing a high-value book of business with a strategic focus on long-term growth, customer satisfaction, and profitability. This individual reports directly to the Director of Sales - Alternate Channel and will lead and develop a team of individual contributors, overseeing their performance, growth, and contribution to department objectives. In addition to team leadership, this role manages high-impact projects and programs that influence department-wide outcomes. This position requires a strategic perspective-both short- and long-term (1-3 years)-and the ability to coach, mentor, and empower team members to drive business success. The Senior Account Manager will champion cross-functional collaboration, lead sales strategy development, and maintain accountability for financial performance, service levels, and relationship health across key accounts. Ultimately, the scorecard for success will be measured by the increase in profitable sales, the strength of internal and external relationships, and the development and performance of the team.
Qualifications:
* Strategic thinking with a 1-3-year outlook; proven ability to align tactical execution with long-term vision.
* Demonstrated experience in coaching and developing direct reports or cross-functional teams.
* Strong leadership presence with sound judgment and the ability to make high-impact decisions independently.
* Deep understanding of grocery retail, CPG, and/or specialty/natural product segments.
* Skilled in verbal and written communication across diverse audiences including executive stakeholders.
* Proficient in using data to identify priorities, optimize plans, and drive continuous improvement.
* Ability to build trust-based partnerships with internal and external stakeholders.
* Financial acumen with experience using key performance indicators (KPIs) to manage account health.
* Change leader who thrives in fast-paced, evolving environments.
* Strong organizational skills, detail orientated, and results-driven mindset.
* Willingness to travel domestically 30% of the time.
EDUCATION AND EXPERIENCE:
* Bachelor's degree in business, Marketing, or a related field preferred; equivalent work experience considered.5+ years of experience leading teams
* Minimum 8+ years of progressive experience in Consumer-Packaged Goods (CPG) or food distribution sales.
* Minimum 5+ years in leadership or team management capacity.
* Experience with Alternate Channel and/or Specialty Retail is strongly preferred.
PHYSICAL REQUIREMENTS:
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.
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