Overview:
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities:
* Provides fast, friendly, professional, and responsive customer service.
* Adheres to established departmental and property policies and procedures regarding guest service standards.
* Sets up bars for operation; cuts fruit; stocks ice; empties garbage.
* Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as needed.
* Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation.
* Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
* Maintains par stock levels and orders bar supplies as necessary; delivers orders.
* Maintains equipment as required in accordance with established guidelines and safety procedures; reports any maintenance problems to manager.
* Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with departmental procedures; sorts bottles and corrugated cardboard for recycling.
* Resolves service issues according to established guidelines.
* Assists with setting up for banquets and private functions: stocks beverages and paper products.
* Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.
* Performs duties in a safe manner; reports any potential safety hazards to management staff.
* Performs any reasonable, temporarily assigned job duties outside the position's job description, where, in the Company's judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
* Maintains strict confidentiality in all company matters.
Qualifications:
* Must be at least 21 years of age.
* High School Diploma or GED equivalent preferred. Prior Food & Beverage experience helpful, but not required.
* Familiarity with bar environment preferred.
* Must be able to read, speak, and understand English.
* Ability to tolerate second-hand smoke, noise, and bright lights.
* Ability to work at a fast pace in often crowded/noisy environment.
* Must meet professional appearance standards as prescribed by company policy.
* Mobility to move easily in outlet and storage areas.
* Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
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