Specialist, Support Centers
US-NV-Henderson
External Careers apply (Attract Portal)
Req #: 106276
Type: Full-time
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Overview: As support to the primary point of contact for the designated National Support Centers events and facilities, the Specialist, Support Centers will be responsible for working with departments on the pre- planning and coordination of the support center activities and events. The Specialist, Support Centers may also be asked to assist, on an ad-hoc basis, with collaborating on and organizing regional events. Responsiblities * Facilitate maintenance requests for Support Centers coordinating with the Maintenance Department and/or vendors to resolve facility related repairs. * Establish and maintain strong relationships with internal and external customers ensuring the highest level of customer service. * Maintain a thorough working knowledge of adherence to all organizational policies, regulations and procedures. * Keep immediate supervisor well-informed of facility maintenance activities, actions taken, results, problems identified and potential issues. Proactively recommend corrective solutions. * Perform routine office/miscellaneous tasks as requested in order to maintain a professional and safe working environment for employees. * Serve as a backup to other facilities team members (i.e. - Facilities Managers, Facilities Coordinators and Receptionists). * Plan, coordinate resources including materials, people, and food & beverage to support the events conducted at Support Centers and offsite as requested. * Provide a project schedule to identify when each task will be performed. * Provide crisis management, resolve incidents, issues and problems both independently and in collaboration with internal personnel. * Manage and place catering and supply orders for Support Center events that are held in the pantry area. * Manage the set-up of the pantry for events as well as maintain the cleanliness and organization of pantry and surrounding areas. * Facilitate, organize, and lead the portion of each event that relates to this role to ensure flow of event is maintained in a timely manner and resolve any issues that may arise. * Primary contact for the management of the PDS University calendar. * Manage Support Center events to include event list management, creating event spreadsheets and materials, maintaining vendor relations and on site event logistics. * Resolve any issues and solve problems throughout each event cycle. * Ensure key standard operating procedures are updated and communicated to the Facilities Manager. * Enforce security protocol - verify all employees and visitors have badges that are visible at all times in the building. * Gather data; prepare reports and presentations as needed. * Maintain strong internal and external communications with all event/project stakeholders. * Other duties as assigned by the management. Required * Bachelor's degree from an accredited university; in lieu of degree minimum 5+ years of experience in event coordination and planning. * 2+ years' related experience with conference and/or event planning. * Valid Class C Driver's License. * Flexibility to work early mornings, evenings and weekends as necessary. Preferred * Proficiency with using Microsoft Office * Prior experience in project management a plus. * Knowledge of various digital communication tools in a multi-faceted media environment. Knowledge/Skills/Abilities * Ability to multi-task effectively without compromising the quality of the work. * Excellent interpersonal, oral and written communication skills. * Detail oriented, organized, process focused, problem solver, proactive, ambitious, customer service focused. * Ability to draw conclusions and make independent decisions with limited information. * Ability to respond to common inquiries from customers, staff, regulatory agencies, vendors, and other members of the business community. * Self-motivated, reliable individual capable of working independently as well as part of a team. Benefits * Medical, dental, and vision insurance * Paid time off * Tuition Reimbursement * 401K * Paid time to volunteer in your local community Responsibilities: PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
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