Specialist, Sales Support
JP-TYO-Tokyo
External
Req #: 4476
Type: Regular Full-Time
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Overview: Japanese: 本ポジションは、日本のディレクターにダイレクトレポートし、セールス、新規ビジネス開拓、マーケティング、アプリケーションに関する社内業務を幅広くサポートします。 業務には、各種コーディネーションや管理業務に加え、ビジネス案件のパイプライン管理・分析、市場および価格動向の調査など、ビジネス分析業務も含まれます。 English: Reporting to the Director of Japan, the Specialist, Sales Support is responsible for all internal activities in Sales/Market Development, Marketing, Application, coordination and administration tasks as well as some of business analytical activities such as managing and analyzing the opportunity pipeline, market insights and local pricing evaluation. Responsibilities: Japanese: * 見積書作成、物流部との調整、認証書類の管理、社内発注、請求書管理、イベント準備、電話対応など、効果的なオペレーションのサポートを行う * 週次・月次の売上報告およびデータ分析を行い、アカウント別に過去数年分の比較分析を実施する * 日本市場における価格ファイルを管理し、市場および価格の動向を調査する * デモ機器の管理、予約調整、デモ管理ファイルの定期更新を行う * イベント、展示会、顧客向けデモ機器の貸出に関する発送手配および返却確認を行う * セールス／新規ビジネス開拓チームが作成するビジネス案件のパイプラインを管理・分析し、活動改善の提案を行う * パートナー企業からのセルスルー／パススルーデータを集約し、製品ファミリー別の比較分析を可視化する（例：Power BI） * マーケティングチームをサポートし、パイプラインデータベースへのリード（新規見込み顧客）情報の登録・更新、セミナーやワークショップ等のイベントコーディネーションを補助する * アドミ業務の効率化やプロセス改善の提案を行う * 部門間でのクロスファンクショナルな関係構築を通じて、チーム間の円滑なコミュニケーションに貢献する * その他、割り当てられた業務を遂行する English: * Provide Effective Operational Support, assist with quotation creation, phone handling, logistics coordination, certification generation, internal order placement, invoice management, and event arrangements * Weekly and Monthly Sales Reporting and Data Analysis including comparative analysis through past years per account level * Maintain local price file and update market insights and local pricing evaluation in the market * Demo Equipment Management, coordinate demo equipment bookings, regular update demo management file * Handling all sending and receiving of equipment for loaner machines, trade shows and other events * Managing and Analyzing opportunity pipeline, which Sales/Market Development Team create by analyzing various opportunity metrics to provide valuable insights for our future business development * Aggregating and analyzing Sell Thru/Pass Thru data from partners by e.g., Power BI. Visualize to enable comparative analysis by product family * Assist Marketing team to upload/update lead (new prospected customers) information in CSP (pipeline database), organize and co-ordinate seminars, workshops, and other marketing events * Create administrative efficiencies and find ways to improve processes * Cultivate cross-functional relationships between departments and improve communication across teams * Perform other duties as assigned Qualifications: Japanese: * 学士号を取得していること（経営学または関連分野が望ましい） * 関連業務での実務経験が3年以上あること * SAP BWおよびSalesforceモジュールの使用経験があること * ビジネスに関する理解力と数値感覚を有すること * Microsoft Office に関するスキル、特に Excel においては高度な操作スキルを有すること * 複数のプロジェクトを同時に管理し、優先順位をつけて対応できる能力 * 英語での読み書きスキル（メール対応が可能なレベル）、会話は基礎レベルでも可 * 前向きな姿勢とチームプレイヤーとしての協調性 * 柔軟かつ臨機応変に業務を遂行できること（自主性があること) * 自己管理能力があり、細部にまで注意を払えること * 対人スキルに優れ、サポーティブかつ迅速に対応できる実績があること English： * Bachelor's degree, preferably in Business Administration or related discipline * Minimum 3 years of relevant working experience * Experience in SAP BW and Salesforce modules as well as an affinity to new technologies and software are essential * Strong analytical skills with business and numerical sense * Strong computer skills, Microsoft Office, especially advanced Excel skill * Effectively able to handle and prioritize multiple projects * Good written English skills for email communication, while basic spoken English is acceptable * Positive attitude and team player * Highly resourceful and flexible in accomplishing tasks and solving problems; self-starter * Well-organized and attention to details * Exceptional interpersonal skills with demonstrated experience of being helpful and responsive WHO WE ARE Shure's mission is to be the most trusted audio brand worldwide - and for over a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn't stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all. Shure is headquartered in United States. We have more than 35 regional sales offices, engineering hubs, distribution centers and manufacturing facilities throughout the Americas, EMEA, and Asia. THE MIX MATTERS Don't check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates. If you're excited about this role, believe you've got the skills to be successful, and share our passion for creating an inclusive, diverse, equitable, and accessible work environment, then apply! #LI-HYBRID
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