Specialist, Insurance Collections
US-TX-Irving
Clinical apply (Attract Portal)
Req #: 92601
Type: Full-time
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Overview: The primary purpose and function the Specialist, Insurance Collections is to coordinate with insurance carriers to ensure the receipt of outstanding insurance claim payments. Follow-up on claims payment status averaging around 25-35 accounts per day. Responsibilities * Maintain individual office Insurance Accounts Receivable at an acceptable level as outlined by PDS * Review patients' accounts to ensure accuracy on insurance billing and procedures performed * Read and analyze various internal reports that contain claims and insurance information * Provide auditors, billers, posters, and other insurance collections specialists with assistance in the follow-up of outstanding claims payment * Process attachments through National Electronic Attachments (NEA) * Use various on and offline methods to trace outstanding claims payments * Use interpersonal and communications skills to obtain claims approval and payment information from various carriers * Maintain an appropriate professional appearance and demeanor in accordance with Company policy * Other duties as assigned by management Qualifications * Equivalent to high school diploma or general education degree (GED) Preferred * EPIC knowledge * Associate's or Bachelor's Degree or a one-year certificate from an accredited college or technical school; or equivalent combination of education and experience * Experience in medical or dental setting * Ability to interpret Explanation of Benefits Knowledge/Skills/Abilities * Ability to multi-task effectively without compromising the quality of the work * Excellent interpersonal, oral and written communication skills * Detail oriented, organized, process focused, problem solver, proactive, ambitious, customer service focused * Ability to draw conclusions and make independent decisions with limited information * Ability to respond to common inquiries from team members, dental offices and other members of the business community * Self-motivated, reliable individual capable of working independently as well as part of a team Benefits * Medical, dental, and vision insurance * Paid time off * Tuition Reimbursement * 401K * Paid time to volunteer in your local community
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