Spa Front Desk Agent

				Overview:

The Spa Scheduler/Receptionist will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.

Responsibilities:

* Check guests in and out according to Forbes Standards
* Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.
* Up-sell, cross-sell, and pre-sell Mokara services and products.
* Provide tours of the spa and offer/serve beverages as needed.
* Communicate spa promotions with guests.

Qualifications:

* Must be able to communicate effectively in a professional business environment
* Ability to accurately and efficiently input information into computer systems
* Ability to prioritize, organize and follow up all responsibilities
* Ability to work a flexible schedule to include nights, weekends and holidays
* Ability to stand for an 8 hour shift
* Previous customer service experience 
* Previous cashiering experience is preferred 
* High school diploma or equivalent.
* Ability to lift, carry, push, pull 30 lbs.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
			

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Omni Hotels Management Corporation

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