Solution Architect - AEC
US
Careers (External)
Req #: 1837
Type: Regular full-time
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Overview: The Solution Architect will assist external clients in learning and using software programs and applications which will include a demonstration of the products and will work with our customers to ensure they have the best solution for them. * A week will typically consist of about 80% pre-sales, 10% marketing communication, and 10% learning/innovation. * Presales work includes assisting sales representatives in technical discovery calls to uncover service (project work) opportunities. * Advising clients on issues relating to the choice and use of appropriate software, including specification of appropriate system platforms. * Providing practical demonstrations of the use of software related to client needs. * Delivering presentations on software at customer meetings and events. * Providing technical assistance to sales staff during the pre-sales stage of client negotiations. * Learning/Innovation consists of a team member expanding their skillsets, adding new software to a team member's knowledge base, or touching up on given topics. * Steer customers with strategic business conversations to understand key business initiatives. * Identify, document, and develop both customer and potential workflows. * Create well-defined scopes of work for product implementations, configurations, and customization. Foundational Competencies: * Our team members must manage upcoming trainings, setting up meetings in advance to training date to drive accountability, and identify risks to the project or schedule. * Strong communication skills are used to learn more about client requirements, and document conversations to disseminate information to the project team. * Presentation skills are used to ensure topic retention by clients. * A team member should have strong relational skills to connect to other teams within the internal organization and clients. Pre-Sales Support Including: * Advising clients on issues relating to the choice and use of appropriate software, including specification of appropriate system platforms. * Providing practical demonstrations of the use of architectural/Construction specific software related to client needs. * Delivering presentations on architectural/construction specific software at customer meetings and events. * Providing technical assistance to sales staff during the pre-sales stage of client negotiations. General Company Duties Including: * Researching and providing technical advice to company management on new product opportunities. * Assisting the Sales and Marketing staff with business development matters. * Working with the R&D team - regular feedback on the Graitec products. Responsibilities: * Extensive experience in using Architectural & Engineer Software and supporting products. * A good understanding of the construction industry * A good understanding of a BIM project including coordination tasks * Excellent verbal and written communications skills and able to deliver engaging, compelling, structured communication with vitality and passion to senior managers and end-users alike. * Self-motivated, adaptable, and willing to learn. Must be a good listener and able to see the other person's point of view. Confirms, qualifies, clarifies, and promotes trust and openness. * Able to work with others and as part of a team. Must be creative in obtaining information to solve problems methodically and independently. * Disciplined and dependable with excellent follow-through skills and a can-do attitude. Nice to have: * BIM Level 2 Certification or previously worked as a BIM Manager * Diploma in Architecture or Architectural Technology or equivalent * Experience in Revit * Experience in BIM 360 or ACC DOCS/Coordinate/Design
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