Overview:
Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities:
* Technical Support: Provide technical expertise and support to customers, addressing their application needs and challenges.
* Solution Development: Analyze customer requirements and develop tailored solutions to meet their specific needs, ensuring optimal performance and efficiency.
* Product Demonstrations: Conduct product demonstrations and presentations to showcase the capabilities and benefits.
* Customer Engagement: Build and maintain strong relationships with customers, acting as their primary contact for technical inquiries and support.
* Sales Collaboration: Collaborate with the sales team to identify opportunities, qualify leads, and support the sales process from initial contact to deal closure.
* Competitive Analysis: Stay informed about industry trends and competitor products, identifying key differentiators and advantages of the company's offerings.
* Feedback Loop: Gather customer feedback and insights to influence future product development and enhancements.
* Training and Education: Provide training and educational sessions to customers and internal teams on the use and application.
* Post-Sales Support: Assist with post-sales activities, including troubleshooting, technical support, and ensuring customer satisfaction.
Qualifications:
Careers Privacy Statement
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***Keysight is an Equal Opportunity Employer.***
* Bachelor's or Master's degree in Electrical Engineering or a related field, with a minimum of 2 years of relevant work experience.
* Proficient in semiconductor device physics.
* Good written and verbal communication skills in English.
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