Software Licensing Product Manager
US-AR-Bentonville
Zebra Technologies
Req #: 111274
Type: Employee|Employee|Regular Full-time
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Overview: We're seeking a Product Manager to manage our future software licensing products, from developing data-driven business cases and financial models to defining the complete product offer and pricing strategy. In this role, you will collaborate closely with development, marketing, and sales teams to launch new products, drive adoption through comprehensive training, and ultimately maximize profitability and customer value. Through comprehensive knowledge of the software licensing market, competitive landscape, SMB (Small and Medium Business) and Enterprise customer requirements, distribution channels and Zebra offerings, anticipates market and customer requirements for assigned software product(s). This role requires a minimum of 3-days per week on-site in any of the below Zebra locations (2 days remote): -Holtsville, NY (preferred) -Mississagua, Ontario CANADA -Chicago, IL -Lincolnshire, IL -Kennesaw, GA -Austin,TX -Bentonville, AK -Kenosha, WI This posting is for an existing vacancy at Zebra Technologies. Responsibilities: * Responsible for complete product offer definitions, technical and operational requirement identification and documentation, rallies teams to create the product offer following Zebra's New Product Introduction (NPI) process, coordinates post launch activities such as sales support, bid and quote support and customer presentations. * Monitors financial performance of software licensing product lines and makes recommendations for pricing action against revenue and margin objectives. * Works autonomously to develop and present business cases by completing supportive research, financial modeling (including Annual Recurring Revenue (ARR) and Customer Lifetime Value (LTV)) and authoring slides and delivering presentations to internal and external audiences, routinely including senior management. * Monitors and reports business metrics against plan. Recommends metrics to assess business performance. * Develops documentation of product and market requirements. * Owns product lifecycle management for assigned software licensing product lines including tactical execution, managing custom requirements, developing and driving end of life plans. * Sets the pricing strategy, including defining subscription tiers, usage-based models, and promotional offers to maximize customer acquisition and profitability. * Recommends promotion strategy by working in collaboration with Product Marketing department. * Provides recommendations to influence SMB & Enterprise strategy to meet market needs. Supports product launch by providing a comprehensive understanding of the value proposition. * Delivers product training to sales, sales engineers, technical support and other internal and external stakeholders. * Works closely with development teams to oversee new product development validating development is on spec. * Identifies beta site targets, drafts and implements plans. Qualifications: Minimum Qualifications: * Bachelor's degree REQUIRED * Minimum of 5 years of experience REQUIRED * Software Licensing experience REQUIRED Preferred Qualifications: * Bachelor's with a STEM or related degree strongly preferred * Advanced software licensing market knowledge * Demonstrates full knowledge of a development process, understanding the unique relationship between scanner hardware and its firmware and software. * Intermediate P&L knowledge * Demonstrates strong customer service * Strong attention to detail / quality * Strong interpersonal skillset * Strong business acumen * Demonstrates good judgment in decision making; applies knowledge and experience to guide decisions * Strong communication skills (listening, providing clear and concise information, using proper language and grammar) * Strong professional work behaviors (attendance, teamwork, time management, follow through) * Analytical and organizational skills * Strong Presentation Skills * Strong level skills in Microsoft business applications including Word, Powerpoint, Excel and Outlook * Advanced degree preferred Zebra is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.
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