Software Engineering Manager
US-TX-Plano
Attract-careers1
Req #: 98568
Type: Fulltime-Regular
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Overview: Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow. Responsibilities: Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session. As the IT Manager III for the Eventing team, you will be responsible for leading and managing a highly skilled group of technical team members focused on building event-driven systems. You will solve the challenge of scaling complex retail wireless technologies while maintaining a high-performance engineering culture. What Success Looks Like (Objectives) * Empowering engineers through proactive career pathing and performance coaching * Cultivating a high-performing engineering culture through active mentorship, goal setting, and technical guidance for a team of developers * Integrating AI-driven automation tools within the development lifecycle to enhance code quality, identify technical gaps, and maintain high delivery velocity * Be a champion of engineering standards and best practices * Lead the team as they develop new product services while ensuring high-quality, timely delivery * Manage capacity planning, prioritization, status reporting, and road mapping to deliver results on time and budget * Direct the design and development of distributed, event-driven cloud-based solutions * Guide solution design and development of RESTful APIs in collaboration with Architects and team leads * Drive continuous improvement through solution reviews, automation initiatives, code and design standards, and robust logging/monitoring practices * Partner with Product Managers/Owners to define specifications, align requirements with business goals, and contribute to agile team activities * Ensure product stability by overseeing the troubleshooting of event-driven systems and microservice/API issues, performing root cause analysis, and implementing long-term solutions * Collaborate with BSS/OSS SMEs, Tech Ops, and Care Ops to ensure seamless system integration and support Qualifications: Core Skills and Competencies (What you'll bring) * Strategic decision-making skills paired with the ability to lead and develop accountable, high-scale engineering teams * Strong verbal and written communication skills for clear, professional interaction with stakeholders across all levels * Demonstrated ability to lead and collaborate across teams, ensuring alignment on shared goals * Expertise in microservices architecture, OpenAPI, and enterprise-scale backend orchestration patterns * Technical proficiency in AWS cloud technologies, including serverless functions, containerization, and event-driven architecture * Proven ability in Agile environments, including capacity planning, prioritization, and effective organization under pressure * AI Literacy and the ability to apply AI tools to optimize engineering workflows and resolve complex technical challenges * Critical experience architecting systems that integrate data modeling and event-driven patterns into stable, high-availability environments Additional Qualifications * Experience operating within the Wireless or Telecom industry * Background managing large-scale teams in complex, high-scale environments Minimum Requirements * Minimum Education: Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or a closely related field * Minimum Experience: 3+ years of experience in a technical management role; 3-5+ years of hands-on experience in software development * Required Technical Skills: * Extensive experience in software development and best practices * Java/J2EE, Spring/SpringBoot, or Python * Experience designing and managing distributed event-driven systems, RESTful APIs, and microservices deployed in AWS or other cloud platforms * SDLC management and Agile delivery Visa sponsorship not available for this role
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