Overview:
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow.
Responsibilities:
Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.
As the IT Manager III for the Eventing team, you will be responsible for leading and managing a highly skilled group of technical team members focused on building event-driven systems. You will solve the challenge of scaling complex retail wireless technologies while maintaining a high-performance engineering culture.
What Success Looks Like (Objectives)
* Empowering engineers through proactive career pathing and performance coaching
* Cultivating a high-performing engineering culture through active mentorship, goal setting, and technical guidance for a team of developers
* Integrating AI-driven automation tools within the development lifecycle to enhance code quality, identify technical gaps, and maintain high delivery velocity
* Be a champion of engineering standards and best practices
* Lead the team as they develop new product services while ensuring high-quality, timely delivery
* Manage capacity planning, prioritization, status reporting, and road mapping to deliver results on time and budget
* Direct the design and development of distributed, event-driven cloud-based solutions
* Guide solution design and development of RESTful APIs in collaboration with Architects and team leads
* Drive continuous improvement through solution reviews, automation initiatives, code and design standards, and robust logging/monitoring practices
* Partner with Product Managers/Owners to define specifications, align requirements with business goals, and contribute to agile team activities
* Ensure product stability by overseeing the troubleshooting of event-driven systems and microservice/API issues, performing root cause analysis, and implementing long-term solutions
* Collaborate with BSS/OSS SMEs, Tech Ops, and Care Ops to ensure seamless system integration and support
Qualifications:
Core Skills and Competencies (What you'll bring)
* Strategic decision-making skills paired with the ability to lead and develop accountable, high-scale engineering teams
* Strong verbal and written communication skills for clear, professional interaction with stakeholders across all levels
* Demonstrated ability to lead and collaborate across teams, ensuring alignment on shared goals
* Expertise in microservices architecture, OpenAPI, and enterprise-scale backend orchestration patterns
* Technical proficiency in AWS cloud technologies, including serverless functions, containerization, and event-driven architecture
* Proven ability in Agile environments, including capacity planning, prioritization, and effective organization under pressure
* AI Literacy and the ability to apply AI tools to optimize engineering workflows and resolve complex technical challenges
* Critical experience architecting systems that integrate data modeling and event-driven patterns into stable, high-availability environments
Additional Qualifications
* Experience operating within the Wireless or Telecom industry
* Background managing large-scale teams in complex, high-scale environments
Minimum Requirements
* Minimum Education: Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or a closely related field
* Minimum Experience: 3+ years of experience in a technical management role; 3-5+ years of hands-on experience in software development
* Required Technical Skills:
* Extensive experience in software development and best practices
* Java/J2EE, Spring/SpringBoot, or Python
* Experience designing and managing distributed event-driven systems, RESTful APIs, and microservices deployed in AWS or other cloud platforms
* SDLC management and Agile delivery
Visa sponsorship not available for this role
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