Software Engineer - Support

				Overview:

At JBT Marel Corporation, what we do matters, we know that the contribution of our employees leads to the success of our business.

Our purpose is to Transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.

Our values show who we are at our best. As we Serve with Integrity - Create with collaboration- Grow with excellence- Advance with innovation.

Responsibilities:

You will report to the Software Team Lead - Customer Care. You will work with our customers to support software and functionality with our systems.

* Design and modify software solutions that control a fleet of automated guided vehicles.
* You will develop and implement software within the Microsoft Windows development environment using C#, JavaScript, and Microsoft SQL Server.
* Use Jira to track support tickets and changes to customer systems.
* Familiarity with XML / JSON.
* Complete assignments both independently and as part of a diverse project team.
* Support customer systems following project completion.
* Realtime support of emergency issues.
* Diagnose and debug existing software.
* Coordinate with customers and process Jira tickets.
* Implement customer-requested changes/modifications to existing systems following department processes.

* Perform upgrades to existing JBT Marel project sites.

JBT Marel Expectations:

* Bachelor's degree (B. S.) in Computer Science or Engineering.
* 3+ years of experience.
* Proficiency in SQL Stored Procedures/Queries required.
* Proficiency in C# required.
* Knowledge of JavaScript required.
* Prior programming experience required.
* Experience communicating updates and resolutions to customers and other partners.
* Able to travel up to 15% (domestic and international).
* A valid driver's license is required.

Qualifications:

What we offer

* The ability to work in an established international and fast-growing company with great opportunities for personal development.
* A work environment where we value individual programs.
* A collaborative team environment.
* A hybrid work schedule with two work from home days following initial training.
* Company culture of Relentless Continuous Improvement (RCI).
* Great compensation package - medical, dental, vision, life insurance, and disability.
* Benefits begin your first day of employment.
* Education reimbursement benefits.
* 401(k) benefits with company match up to 6.5%.
* Vacation, sick, and holiday paid time-off.

Equal Opportunity Employment: 

JBT Marel Corporation provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact Lori Minott @ lori.minott@jbtc.com.

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