Overview:
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow.
Responsibilities:
Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.
The Order Orchestration team is responsible for managing the end-to-end order workflow across all sales channels, supporting key Retail Wireless initiatives.
Key Responsibilities:
* Provide technical and delivery leadership for order orchestration features supporting the Boost brand.
* Oversee end-to-end delivery and ensure smooth coordination across systems and functional partners, including fraud, payments, shipping, and provisioning.
* Drive execution of critical order lifecycle capabilities while supporting architectural planning and alignment with broader Retail Wireless systems.
* Manage staffing needs, including hiring, onboarding, mentoring, and career development for tech leads and engineers to promote high performance and engineering best practices.
* Collaborate with product owners to align technical delivery with business objectives and ensure code quality, test coverage, and reliable production deployments.
* Maintain delivery velocity, stakeholder visibility, and operational efficiency through agile practices.
Qualifications:
Education and Experience:
* Bachelor's degree in Computer Science or related field
* 10+ years of professional software engineering experience
* 4+ years of experience in engineering management role
* Experience leading teams of 10+ engineers in high-scale, complex environments
Skills and Qualifications:
* Strong background in software engineering, with experience in enterprise-scale systems, backend orchestration patterns, and order management systems.
* Proven ability to lead medium-to-large engineering teams, with a focus on hiring, building, and developing high-performing, accountable teams.
* Skilled in mentoring engineers and tech leads while balancing technical debt, feature delivery, and long-term architectural needs.
* Demonstrated project management, stakeholder alignment, and cross-functional collaboration skills across technical and business teams.
* Strong problem-solving mindset with adaptability to thrive in fast-paced, evolving environments.
* Strategic thinker with the ability to align engineering efforts to broader business goals and drive execution.
Preferred Qualifications:
* Knowledge of data modeling, event-driven architecture, and system integrations
* Experience with test automation, CI/CD pipelines, and scalable software delivery
* Understanding of telecom retail wireless domain concepts such as provisioning, activation, billing, and fraud prevention
* Experience with cloud platforms (e.g., AWS, GCP, or Azure) and DevOps practices
Visa sponsorship not available for this role
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