Social Work Supervisor

US-NY-Bronx

External

Req #: 7832
Type: Regular Full-Time
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Good Shepherd Services

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Job Description
 
Title:

Social Work Supervisor Green House

Reports To:

Program Director

Location:

2190 University Avenue, Bronx, NY 10453

Hours:

35 Hours/Week; Exempt 

Job Summary: In the context of youth-centered, family-focused practice to promote safety, permanency, and well-being and to reduce the length of stay in Foster Care, the Social Work Supervisor provides comprehensive leadership and oversight of casework practice in Good Shepherd Services' Eight bed male adolescent Hard to Place Plus Group Home Residence. The Social Work Supervisor is responsible for directly overseeing the program Social Services team and monitoring all aspects of their job duties and tasks. The Social Work Supervisor also assesses training needs, professional development, and high-quality casework practice integration. The Social Work Supervisor will ensure all case management services are fulfilled and consistent with Good Shepherd Services' philosophy and within city and state mandates.

Major Duties:

* Supervise social service staff (including two Case Planners, an Ed/Voc. Specialist, and a Permanency Worker). Provide weekly individual and group supervision, including clinical supervision and on-call availability.
* Transmit to all social services staff agency directives and contractual mandates and ensure that such directives and regulations are being met. Ensure social service staff has appropriate external support and supplies necessary to execute tasks effectively.
* Ensure all ACS standards to promote community re-entry, permanency, safety, and well-being are met.
* Led the implementation of CFTSS services and the transition to Medicaid Managed Care in collaboration with the treatment team, health services, Impact and Evaluation, Medicaid Strategy & Compliance, and other GSS departments.
* Oversee maintenance of and approve case records and appropriate statistics in conformity with all mandates.
* Lead program efforts to maintain high PAMS ratings. 
* Collaborate closely with the Assistant Director of Residential Life, Program Director, Social Worker, and Health Services to ensure close communication and collaboration among all team disciplines, including psychiatry and DOE teachers.
* Co-facilitate and participate in treatment team meetings and other meetings as required.
* Assure case planners are fully equipped to conduct home visits with families and significant others of youth after admission for observation and monitoring purposes and to facilitate reconciliation, reunification, and permanence.
* Monitor case planners' calendars and assist with organized planning to ensure compliance with all contract requirements and paperwork timeliness-including, but not limited to, casework contacts, FASP, PHR, and PYA completion and submission. The case planner is following AWOC procedures appropriately and diligently to assure a high-quality case planning practice.
* Provide a detailed review of weekly casework contacts, cross-reference in CNNX, and feedback to case planners on the review's outcome. Complete monthly supervisory notes and review each case monthly.
* Work closely with the ACS Office of Placement to review and approve referrals and intake; coordinate intake efforts within the department 24/7, structuring and supporting an on-call schedule.
* Participate in Service Plan Reviews and Family Team Conferences as required to provide comprehensive, inclusive, holistic, and integrative assessment, treatment, and re-entry/permanency planning.
* Participate in educating youth and family on the importance of permanency and reunification, as well as how caring adults can facilitate normative development.
* Participate in educating parents/caregivers on the impact of trauma, abuse/maltreatment of their children/youth.
* Serve as expert in the assessment, treatment, and environmental interventions pertaining to domestic violence for both the abused and the abuser. Ensure that all social service staff are skilled in this area of practice.
* Oversee and monitor consistent and continuous service planning and care to best meet individualized identified needs of youth and family.
* Coordinate and supervise intake, in collaboration with treatment team members, to insure effective intake process and maintenance of census.
* Meet regularly with the Program Director and other program leadership to ensure the overall effectiveness, integration, and integrity of the programs. 
* Participate with the Program Director in periodic assessments of social services and the overall program for the purposes of program planning and development.
* Participate in hiring, performance evaluation, and termination of social service staff.
* Assess and identify in-service training needs of social service staff and, where appropriate, serve as a resource person in providing training.
* Attend appropriate central administration meetings.
* Serve as liaison to ACS, courts, and other appropriate community agencies. 
* Oversee the implementation of instruments such as a Mental Health Screening Tool and Trauma Assessments by the Social Service Team and ensure resulting data are appropriately communicated and used in work with participants.
* Collect and enter selected assessment data into Evolv or other Agency databases for tracking and monitoring purposes. 
* Participate with Impact and Evaluation and the Department in fulfilling the program evaluation processes, including documentation/collection, development, and monitoring of data in Connections and other relevant databases.
* Support the implementation of the Missouri approach to group treatment.
* Lead the implementation of the Sanctuary Model of trauma-informed practice within the unit.
* Encourage and advance the use of the Sanctuary Model tools, such as safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care, in the program to create a nonviolent and trauma-sensitive culture.
* Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma-sensitive culture.
* Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment. 
* Utilize Sanctuary Model principals in the supervisory practice. 
* Perform other duties as required.

Qualifications:

* LMSW required; LCSW and two years of supervisory experience preferred. 
* Must have excellent written and verbal communication skills to maintain required documentation. 
* Must be able to use public transportation systems, including subways and busses, to attend various meetings and make home visits. 
* Be able to climb stairs when an elevator is not available.  
* Must attend mandated Safe Crisis Management (SCM) intervention technique trainings.
* Highly encouraged to complete and pass all required physical intervention training components.
* Bilingual English/Spanish preferred.
* Must have knowledge of Connections and Microsoft Suite.
* Must have the ability to work a flexible schedule when needed, including some evenings, weekends, and holidays.
* Must be committed to work from a strength-based, youth and family development, and trauma-informed perspective.

Qualifications:

Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.

Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, vol
			
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