Social Work Care Manager
US-NY-Buffalo
Elderwood
Req #: 32344
Type: Regular Full-Time
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Overview: Elderwood Independent Practice Association (IPA) is seeking a Social Worker Care Manager who has their MSW to join our incredible growing team of professionals. Why should you join Elderwood IPA? * Monday-Friday Schedule w/ no weekends or overnights * Hybrid working options * Medical, Dental & Vision upon 1st of month following 60 days of hire * Up to 140 hours (19 days) of PTO time PLUS six (6) holidays within the 1st year * 401(k) retirement plan with vested employer match up to 4% * Substantial Referral program Responsibilities: In the role of an Social Work Care Manager, you will partner with the Registered Nurse and are a critical resource for our members as you are responsible for obtaining needed medical, social, educational, psychosocial, financial, and other services, irrespective of whether the needed services are covered Elderwood IPA. * Direct telephonic and in-person engagement with individuals with chronic medical illness or mental health issues and their families. * Utilize assessment tools to determine the needs of our member population * Link members to resources in the community outside of the scope of services MLTC provides to support social determinants of health. * Interacts continuously with members, family, physician(s), and other resources to determine appropriate behavioral action needed to address/support medical needs. * Reviews benefits options, research community resources, coordinates services, trains/creates behavioral routines and enables members to be active participants in their own healthcare. * Documents in the EMR each encounter or routine contact with members, providers or caregivers and reports changes in conditions to the RN Care Manager, which may require interventions. * Participate in Interdisciplinary Team meetings, Disease Management, Utilization Management, and Quality Improvement activities and prepare/submit activity reports. * Provide coaching and education to members and their caregivers on health care related issues * Provide discharge planning and continuous care management across care settings and coordinate the transition planning * Participate in shared on-call, after-hours coverage along with other Elderwood staff. Qualifications: * Master's degree in social work (Required) * Minimum of one (1) year Social Work experience with at risk populations in home care, case management, discharge planning or managed care. * Minimum of one (1) year experience working with a frail or elderly population and/or members with chronic illness or behavioral health issues. * Previous Managed Care experience, within a MLTC or working with special needs populations preferred. * Must have a valid NYS Driver's license, a safe driving record and dependable transportation * Must be in good standing with the Medicare and Medicaid programs. * Must be free of communicable disease. * Bilingual skills (preferred)
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