Overview:
Bowhead Transport LLC is seeking a skilled and proactive Smartsheet Data Systems Specialist to support the development, implementation, and continuous improvement of data-driven systems across the organization. This position is responsible for building and managing Smartsheet-based solutions for project planning, marine operations tracking, cargo logistics, compliance reporting, and process automation. The ideal candidate will have a strong technical background in Smartsheet development, workflow automation, and data integrity, combined with excellent communication skills to collaborate across departments.
Responsibilities:
Essential functions will include:
Smartsheet System Design & Administration
* Develop and maintain complex Smartsheet dashboards, reports, forms, and automated workflows to support operational planning, project tracking, cargo movement, and HSSE documentation.
* Create and manage data integration between Smartsheet and external systems (e.g., Microsoft 365, SharePoint, Power BI, Google Workspace, or ERPs as applicable).
* Ensure version control, data security, user access governance, and template standardization across all Smartsheet environments.
Operational & Project Support
* Support marine operations by building tools to track fleet movement, crew scheduling, maintenance planning, and voyage reporting.
* Assist project managers and department leads in structuring data capture and progress reporting tools for infrastructure, seasonal logistics, and marine projects.
* Coordinate with port captains, engineers, safety leads, and logistics coordinators to implement efficient data capture and reporting flows.
Reporting & Analytics
* Generate weekly, monthly, and ad-hoc reports for internal leadership, compliance audits, and client deliverables using Smartsheet dashboards or exporting to Excel/PowerPoint.
* Identify and report on key performance indicators (KPIs), operational bottlenecks, and data-driven trends.
Training & End-User Support
* Serve as the internal Smartsheet champion-train, coach, and support Bowhead Transport staff in using Smartsheet tools effectively.
* Develop user documentation and conduct onboarding for new system users.
* Troubleshoot system issues and recommend improvements.
Process Improvement & Compliance
* Collaborate with the Safety Manager and Operational Integrity team to build systems supporting ISO, ISM, and Subchapter M documentation.
* Support QMS/SMS digitization efforts and operational audits by ensuring data accuracy, traceability, and reporting compliance.
* Propose system enhancements and process optimization solutions aligned with business goals.
Qualifications:
Minimum Qualifications:
* Associate's or Bachelor's degree in Business Systems, IT, Logistics, or related field; or equivalent industry experience.
* 3+ years of experience in Smartsheet platform development and systems administration.
* Proficiency with workflow automation, forms, reporting tools, and dashboard creation.
* Strong working knowledge of data structuring, Excel, and document control principles.
* Excellent problem-solving, analytical, and communication skills.
* Ability to manage multiple priorities and work independently in a dynamic marine operations environment.
Preferred Qualifications:
* Smartsheet Core Product or Solution Certification.
* Familiarity with maritime logistics, marine operations, or construction project workflows.
* Experience integrating Smartsheet with Power BI, Zapier, Microsoft Power Automate, or similar tools.
Working Conditions:
* Office-based position in Anchorage with potential field visits to project sites or port facilities.
* Standard working hours with occasional after-hours support during peak seasons.
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