Slot Technician
US-MO-St. Louis
Careers (PNG Apply)
Req #: 124691
Type: Regular Full-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! What does Hollywood Casino & Hotel have to offer? * Day 1 medical, dental, & vision benefits! * Uber benefit for nearby metro stops. * Recognition programs with cash rewards, gift cards, & more. * Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member's children. Responsibilities: * Adheres to established departmental and property policies and procedures regarding guest service standards. * Responsible for the repair, maintenance, and general operating condition of slot machines. * Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance. * Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance. * Utilizes shop machines to fabricate standard or routine parts. * Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either. * Responsible for the inspection, installation, and removal of slot machines. * Maintains player-tracking system and EZ Pay equipment. * Responsible for completing all regulatory and company operational logs/forms correctly (e.g., slot machine meter logs, parts logs, conversion forms, etc.). * Performs all other related and compatible duties as assigned. * Maintains strict confidentiality in all company matters. Qualifications: * Applicant must be at least 21 years of age. * Must be able to obtain and maintain a valid gaming license. * General understanding of Computers. * Must have strong problem-solving, analytical, customer service, and interpersonal skills. * Must have excellent written and verbal communication skills; must be fluent and literate in English. * Ability to maintain a high level of confidentiality and professionalism. * Ability to work collaboratively and communicate effectively with guests and team members at all levels of the organization. * Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. * Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. * Ability to write routine reports and correspondence. * Must be proficient in Microsoft Office applications.
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