Ski Guest Services

				Overview:

Join our team and earn a free ski pass at Bretton Woods!!

*Now hiring for November 2025!*

Associate Benefits:

* Free ski pass at Bretton Woods for new Associates and eligible household members. 
* Discounted lift tickets for friends and family
* 25% off resort amenities including retail, food, spa, etc.
* Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts
* 401(k) Retirement Plan matching, pre-tax health savings, flexible spending accounts, tuition reimbursements, pet insurance, preferred access tickets, etc
* Excellent training and professional development
* Leadership development programs, diversity and inclusion programs, work life balance

Responsibilities:

* Frequently assists guests in resolving queries regarding all departments in the ski area including (but not limited to) lifts, ticket/pass sales, rental/repair services, F&B Outlets, retail, ski school and Hobbits and Ski Patrol.
* Frequently assists guests in resolving queries regarding all other aspects of the Resort such a s lodging, activities, transportation and F&B.
* Assists guest in lost and found items/persons, recording reports of stolen or lost items and distribution of found items to the appropriate owners.
* Responsible for distributing information to guests and associates for all aspects of the ski area such as; trail conditions, events and activities, lift opening and closings and daily announcements.
* Administers daily ticket sales using ticket computer system.
* Administers daily computer system opening and closing in RTP station.
* Administers daily closing cash outs and balancing end of day deposits.

Qualifications:

* High school diplomia or equivalent. 
* Full and part time positions availabe.
* Must be able to work flexible shifts, including weekends and holidays.
* Must have excellent organizational, supervisory and customer service skills.
* Must be able to work well under stressful situations and handle challenges in a professional manner.

Omni Hotels & Resorts is an Equal Opportunity Employer
			

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Omni Hotels Management Corporation

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