Site Supervisor, Newborn Hearing Screen

				Overview:

We invite you to join us in making a significant impact on the early detection of hearing loss in newborns by becoming a Newborn Hearing Screen Site Supervisor. As a Site Supervisor, you will play a vital role in overseeing the Newborn Hearing Screen program at multiple sites within your region. 

Responsibilities:

The Site Supervisor (SS) is responsible for all administrative functions, staffing and reporting related to their assigned site as well as managing expenses and budget.  In addition, the Site Supervisor is responsible for all national clinical and operations programs at their assigned sites and ensuring adequate coverage and screening of all eligible babies. The Site Supervisor is responsible for visiting each site in their assigned area on a regular basis to foster a collaborative and open line of communication with the hospital team.  

Staffing & Scheduling: 

* Create schedules to ensure adequate coverage to meet hospital obligations and program requirements. 
* Provide hearing screen coverage as needed which may include weekends and Holidays. 
* Monitors hospital and team member credentialing to include TB/CPR requirements and maintain site team member files. 
* Review timecards and approve time off requests.

Training:

* Train all new hires and ensure continued training for current team members as well as monitor KPI's (key performance indicators) and review with team during monthly staff meetings. 
* Participates in company and hospital training/orientation when applicable.

Contract & Employee Relations:

* The Site Supervisor maintains accountability to ensure that all eligible babies are screened. 
* Ensure consistent regular onsite visits, meet with hospital leadership including presenting reports.
* Address team member and hospital concerns to ensure team members are meeting performance expectations. 
* Maintain employees TB/CPR/NCHAM (national center for hearing assessment and management) requirements while being credentialled at all locations supervised.

Reporting & Data Management:

* Supervise daily state reporting for all team members and complete and present all state and hospital reporting per state guidelines. 
* Monitor and review Medical Sponsor reports and timely submission by physician sponsor, to ensure adherence to Medical Sponsor Policy. 
* Review and reconcile birth stats monthly utilizing resources as appropriate to resolve any questions / concerns prior to deadlines. 
* Monitor Power BI reports for site and Hearing Screen Technician (HST) efficiencies and address as needed.

Supplies & Equipment: 

* Order supplies and equipment for their assigned sites and complete quarterly inventory. 
* Monitor equipment check list weekly and ensure no parts are interchanged without contacting NATUS (equipment vendor).

Other Duties: The Site Supervisor will perform other duties as assigned.

Qualifications:

Education:

* High school diploma or general education degree (GED)

Experience Industry: 

* Healthcare

Experience:

* Minimum two (2) years of experience as a manager or combination of training and experience
* Two years managing multiple sites (preferred)
* Prior experience with newborns and/or in a healthcare setting (preferred)

Skills:

* Excellent written and oral communication skills
* Excellent customer service skills
* Ability to manage high stress in a fast-paced environment
* Computer proficiency and ability to perform accurate data entry
* Flexibility to work on weekends and national holidays required
* Ability to lift, carry, push/pull up to 50 lbs.
			

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Mednax