Site Reliability Engineer
BR-Remote
Brazil Careers
Req #: 15792
Type: Regular
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Overview: Avalara is an AI-first company. We expect every engineer, manager, and leader to actively leverage AI to enhance productivity, quality, innovation, and customer value. AI is embedded in our workflows, decision-making, and products - and success at Avalara requires embracing AI as an essential capability, not an optional tool. Avalara, Inc., (www.Avalara.com), is the leading provider of cloud-based software that delivers a broad array of compliance solutions related to sales tax and other transactional taxes. We are building cloud-based tax compliance solutions to handle every transaction in the world. Every transaction you make, physical or digital, has a unique and nuanced tax calculation that accompanies it. We do those and we want to do all of them. Avalara is building the global cloud compliance platform, and the Build and Deployment Tooling Team plays a key role in enabling the development of this platform. Our engineering teams are diverse in their engineering practices, culture, and background. We create and maintain the systems that enable them to produce quality products at an increasing pace. As a member of the team, you will take part in architecting, creating, operating and evangelizing the tooling that lowers the barriers for development. We are committed to the following success traits that embody our culture and how we work together to accomplish great things: Optimism; Passion; Adaptability; Humility; Fun; Ownership; Curiosity; Urgency; Simplicity. This might be a good fit for you, if * enabling people to do their best resonates with you. * you love platform engineering * you want to build cool things with cool people. * you love automating everything * you love building high impact tools and software which everyone depends on * you love automating everything! Responsibilities: Some areas of work are * Creating tools that smooth the journey from idea to running in production * Learning and evangelizing best practices related to the build, test and deployment of software * Providing tools to our fellow engineers with a high degree of reliability and quality Qualifications: Qualifications * Software Engineering: Understand software engineering fundamentals and have experience developing software among a team of engineers. Strong experience in the practice of testing. * Build Automation: Experience getting artifacts in a variety of languages packaged and tested so that they can be trusted to go into Production. Automatically. * Release Automation: Experience in getting artifacts running in production in a reliable manner. Automatically. * Observability: Experience with developing service level indicators and objectives, instrumenting software, and building meaningful alerts. * Troubleshooting: A passion for tracking down technical root causes of distributed systems, and software. * Containers/Container Orchestration Systems: A solid understanding of how to manage and maintain container-based systems especially on Kubernetes. * Artificial Intelligence: A grounding in infrastructure for and the use of Agentic Systems. * Infrastructure-as-Code: Experience with deploying and maintaining infrastructure as code with tools such as Terraform and Pulumi. * Technical Writing: We will need to build documentation and diagrams for other engineering teams. * Customer Satisfaction: Keen eye for customer satisfaction (our customers are other engineering teams and Avalara customers). * Passion for Learning: Interest in the broader technology space with a constant desire to expand your understanding. * Adaptability: Experience working on a variety of projects. Preferred Qualifications * GO: Our tooling is developed in GO * Distributed Computing: Experience architecting, developing, and deploying distributed services across regions and clouds. * GitLab: Experience in working with, managing, and deploying. * Artifactory: Experience in working with, managing, and deploying. * Technical Writing: writing technical documents that people love and adore. * Open Source: Build side-projects or contribute to other open-source projects. Experience * Minimum 8 years of experience in a SaaS environment * Bachelor's degree in computer science or equivalent * Ability to participate in an on-call rotation
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