Sign Installation Manager
US-TX-Garland
careers
Req #: 3862
Type: Regular Full-Time
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Overview: There's never been a better time to join Stratus! As the market leader in brand implementation and maintenance, we transform how national brands connect with their customers. From exterior signage & interior branding to site refresh & remodel, from energy & lighting to repair & maintenance solutions, we deliver ideal solutions to meet all our client's branding needs. From our locations across the country, to our corporate headquarters in Mentor, Ohio, every employee is a stakeholder in Stratus' success. This environment offers endless career opportunities for individuals with a commitment to customer service, focus on execution and bias for action. Job Summary: The Installation Manager is responsible for leading, training, scheduling, and managing installation and service personnel to ensure safe, efficient, and high-quality execution of field operations. This role oversees installation activities, equipment readiness, vehicle maintenance, and jobsite safety while serving as a key liaison between installation teams, project management, and sales. The Installation Manager plays a critical leadership role in driving safety compliance, operational excellence, and customer satisfaction across all installation projects. Responsibilities: * Lead, train, schedule, coach, and support installation and service personnel to ensure consistent performance and adherence to company standards. * Oversee the safe operation, maintenance, and readiness of installation vehicles, tools, and equipment. * Conduct jobsite inspections to identify safety risks and ensure compliance with safety policies and procedures. * Ensure crews consistently use required personal protective equipment (PPE) for all installation activities. * Support site surveys, project planning, and estimating efforts as needed. * Manage and oversee the installation and service of a wide variety of signage types, including interior and exterior applications. * Ensure installation surveys, drawings, and work orders are accurately reviewed, interpreted, and executed. * Supervise the proper loading, securing, and transportation of signage and materials to job sites. * Ensure vehicle logs, inspection reports, and required documentation are completed accurately and on time. * Oversee maintenance and safe use of installation equipment, including cranes, bucket trucks, scissor lifts, welders, torches, and hand tools. * Review work orders prior to job departure to confirm required tools, materials, and hardware are available. * Communicate effectively with sales, project managers, and field teams regarding scheduling, jobsite issues, and installation challenges. * Perform pre-work safety assessments, including evaluation of power lines, ground conditions, and equipment setup. * Direct crews to maintain clean, organized, and professional worksites. * Ensure customer sign-offs and completion photos are obtained and properly documented. * Attend required meetings, training sessions, and safety programs. * Protect and responsibly manage all company assets, vehicles, and equipment. Qualifications: * Bachelor's degree or equivalent combination of education and experience. * Minimum of 5 years of leadership or management experience overseeing sign installation teams. * 6 - 7 years of hands-on experience in sign installation and service, including interior and exterior signage. * Strong working knowledge of electrical, welding, crane operations, equipment operation, and jobsite safety practices. * Ability to work at heights and in varying weather conditions year-round. * Experience supervising crews using bucket trucks, cranes, scissor lifts, and related installation equipment. * Strong organizational, problem-solving, and decision-making skills. * Excellent communication skills with the ability to lead teams and collaborate cross-functionally. * Detail-oriented with a strong work ethic and commitment to safety and quality. * Ability to work independently with limited supervision while managing multiple priorities. * Proficiency with basic computer systems and production or project-related software. * Clean driving record required; CDL preferred. * Journeyman or Apprentice Sign Electrician license (Texas) preferred; company support available for licensing. Physical Demands & Work Environment * Regularly required to stand, climb, balance, and use hands and tools. * Frequently required to lift and move up to 50 pounds. * Ability to work at heights, including rooftops and elevated structures. * Exposure to outdoor environments and extreme weather conditions. * High-noise work environments common. Travel Requirements This position is required to travel as an essential function of this role due to the need for in-person interaction with customers, field partners, and/or business stakeholders. Travel may include local, regional, or national destinations and may be conducted via automobile, air, or other modes of transportation. All travel must be pre-approved in accordance with company policy and conducted in compliance with applicable safety and expense guidelines. Why Work With Us * Supportive & Friendly Culture * Manage national accounts for Fortune 500 companies * Medical, Dental, Vision coverage options * Flexible Spending & Health Savings Accounts * Company paid Life Insurance * 401k with Employer Contribution * Company paid Short/Long Term Disability * Generous Paid Time Off program + Holidays * Career Growth Opportunities and Career Mapping * Additional perks including Pet Insurance, Employee Assistance Program, Educational Assistance Program, Identity Theft Protection, Critical Illness Plans, Commuter Benefits and various employee discount offerings from our Vendors eeo/mfdv
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