Shuttle Driver PM l Part Time
US-NC-Asheville
Omni Hotels Management Corporation
Req #: 120440
Type: Grove Park Inn & Spa
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Overview: To transport hotel guests to designated destinations around the resort property. When not providing transportation services, this role will be staged at the entrance of the resort where they will greet guests, creating a memorable first impression. Must be available to work until 1 AM. Responsibilities: * Drive shuttle bus to and from designated destinations in a timely manner * Apply knowledge of commercial driving and skills in maneuvering vehicle at varying speed in difficult situations, such as inclement weather and heavy traffic * Greet guests and provide on boarding assistance * Ensure cleanliness of the vehicle; including interior and exterior * Inspect vehicle daily and report any damage or safety concerns immediately to management * Maintain accurate log of vehicle maintenance * Report any safety concern immediately to management * Maintain accurate log of services rendered * Create memorable experience during transportation service * Maintain 4-Star/4-Diamond standards of guest service. * Accept other special duties as requested by management. * Assist in keeping front entrance clean and tidy * Understand all emergency procedures * Understand all amenities and services offered at the Hotel and local area * Understand all Moments of Service scenarios Qualifications: * Customer Service Oriented * Must be 21 years or older * Must pass pre-employment drug screen * Outgoing, friendly personality * Valid Class C North Carolina License required * Flexible schedule; including days, nights, weekends, and holidays * Ability to lift 50 lbs. * Ability to sit or stand for long periods of time * Ability to bend in order to lift heavy items
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