Overview:
Become a Shuttle Driver and provide exceptional transportation services by driving guests to designated destinations in a timely and safe manner. With commercial driving expertise, greet guests warmly, maintain vehicle cleanliness, and ensure adherence to safety protocols, contributing to a memorable guest experience. Additionally, assist with front entrance upkeep, emergency procedures, and familiarity with hotel amenities to uphold high service standards.
Our team members enjoy a wealth of benefits and perks, including:
* Comprehensive healthcare coverage with options for medical, dental, and vision plans.
* Paid time off for relaxation and rejuvenation.
* Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
* A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
* Complementary Golf, Skiing and Riding.
* Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities.
* Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services.
Join us and thrive in an environment where your well-being is valued and supported.
Responsibilities:
* Drive Shuttle bus vehicle to and from designated destinations in a timely manner
* Apply knowledge of commercial driving and skills in maneuvering vehicle at varying speed in difficult situations, such as inclement weather and heavy traffic
* Greet guests and provide on boarding assistance
* Ensure cleanliness of town car vehicle; including interior and exterior
* Inspect vehicle daily and report any damage or safety concerns immediately to management
* Maintain accurate log of vehicle maintenance
* Report any safety concern immediately to management
* Maintain accurate log of services rendered
* Create memorable experience during transportation service
* Maintain 4-Star/4-Diamond standards of guest service.
* Accept other special duties as requested by management.
* Assist in keeping front entrance clean and tidy
* Understand all emergency procedures
* Understand all amenities and services offered at the Hotel and local area
* Understand all Moments of Service scenarios
Qualifications:
* Valid New Hampshire Commercial Drivers License required, passenger endorsment strongly preferred.
* Customer Service Oriented
* Must pass pre-employment drug screen
* Outgoing, friendly personality
* Flexible schedule; including days, nights, weekends, and holidays
* Ability to lift 50 lbs.
* Ability to sit or stand for long periods of time
* Ability to bend in order to lift heavy items
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