Showroom Events Manager
US-NY-Kingston
HVMFG JOBS
Req #: 4672
Type: Regular Full-Time
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Overview: Title: Showroom Events Manager Location: RBW Temporary Showroom, 180 Varick Street, NY NY 10014 On-site expectations: Level 4 (On-site, full-time) Link to apply Responsibilities: Showroom Events Manager As the Showroom Events Manager, you are excited to coordinate and manage industry events in our showroom. In addition, you will be the primary point of contact for showroom visitors, providing product knowledge and lighting demonstrations to customers ensuring they have a high-touch, personalized experience in collaboration with our Showroom Sales team. You will be responsible for overseeing the day-to-day operations of RBW's showroom, including retail management, owning showroom events, and operational logistics. Playing a key role in delivering a seamless, premium customer experience while ensuring successful showroom events, from small intimate gatherings to large-scale installations. You will also manage our retail inventory and support the development of ongoing operational procedures to enhance the overall efficiency of our space. Key Responsibilities * Accountable for the creation and maintenance of our showroom calendar including activations and events * Accountable for creation, planning, development, management, and delivery of industry leading events and experiences in the showroom * Accountable for ensuring the showroom space aligns with brand standards and professionalism, maintaining sample and material inventory * Responsible for showcasing lighting collections through product displays and innovative ideas. * Track and support sales volume through POS to ensure the accuracy of order details, shipping, and successful delivery to customers. * Collaborate with the marketing team to develop and implement retail promotions and seasonal product launches. * Track operational expenses and support budgets for retail, event hosting, and consumables. * Collaborate with sales and marketing teams to schedule, launch, and promote seamless showroom events while ensuring a premium guest experience. * Manage vendor relationships and coordinate logistics for showroom management and events such as venue setup, A/V needs, catering, product installations, and event flow management. * Manage, coach, and develop showroom staff on product knowledge and achieving sales targets. * Responsible for staffing and schedules for day-to-day operations of the showroom and events. * Support VP of Sales & Marketing with additional functions as needed. Qualifications: * 3-5 years of retail and inventory management experience within a high-end showroom environment * 2+ years of leadership experience in a retail environment * 2+ years of experiencing managing events and multiple scales * Strong operational background and experience in event coordination and project management, with the ability to oversee multiple concurrent projects * Excellent communication and interpersonal skills, with a focus on customer experience * Ability to work cross-functionally with internal stakeholders and external vendors * Budget management and financial tracking experience for retail and event operations * Strong organizational skills and attention to detail * Experience with POS systems and operational software * Interest in design and lighting industries, with knowledge of interior design trends a plus.
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