Overview:
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you'll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.
Responsibilities:
ServiceNow Technical Consultant
contract type: full-time | location: Bucharest OR Timisoara, Romania | working model: hybrid
Do you enjoy turning business needs into working ServiceNow solutions?
Do you like building, configuring, and optimizing platforms - not just designing them?
Are you curious about how far the ServiceNow platform can really go?
At SoftwareOne, our ServiceNow Technical Consultants design, build, and optimize ServiceNow solutions that support real business outcomes. You'll focus on hands-on implementation, custom development, and integrations, working closely with Architects, Business Consultants, and customers to deliver scalable, well-designed solutions across ITSM, ITOM, and ITAM.
What you'll do
* Design, configure, and implement ServiceNow modules using best practices and out-of-the-box capabilities.
* Build custom solutions using JavaScript/TypeScript, flows, UI components, and data model extensions.
* Create and maintain integrations using REST, SOAP, JDBC, Integration Hub, MID Servers, and Service Graph.
* Implement workflows and automations based on solution designs and user stories.
* Troubleshoot and resolve technical issues to ensure platform stability and performance.
* Document technical designs, configurations, and custom developments clearly and consistently.
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Qualifications:
* Hands-on experience as a ServiceNow developer or technical consultant.
* Understanding of the ServiceNow platform: CMDB, data model, ACLs, Business Rules, Catalog, Portals, Workspaces, reports, and dashboards.
* Experience with integrations (REST/SOAP), identity systems (Entra ID, LDAP, SSO), and third-party tools.
* Practical knowledge of ITSM, ITOM, and/or ITAM, including Discovery and Service Mapping fundamentals.
* ServiceNow Certified System Administrator (CSA); CIS certifications are a strong plus.
* A proactive mindset, strong problem-solving skills, and willingness to learn and grow.
Our company benefits vary based on your location, but always include:
* Global company culture: We defined our 6 core values through our company culture ( https://www.softwareone.com/en/our-story/our-values ).
* A mentor who supports your successful start and is at your side with advice and action.
* President's Club: Recognition awarded by leadership and your peers.
* Flexible work: Do great work from anywhere but also visit local office to deliver excellence in team relationship.
* Lifelong education: A variety of training and development opportunities.
* Employee stock option programs (SIX: SWON): Be an owner. All employees can be shareholders.
* Hire to Grow: We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future.
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