Overview:
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you'll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.
Responsibilities:
* Do you enjoy helping customers solve real business challenges-not just talking about licences?
* Are you energised by translating customer requirements into impactful, service‑led solutions?
* Would you like to work in a niche Dutch market where your expertise truly stands out?
If this sounds like you, we'd love to meet you.
ServiceNow PreSales Specialist (gender neutral)
fulltime | hybrid | hiring location: Amsterdam | level: mid
Your Impact
In this role, you guide Dutch customers through their decision‑making journey. You engage with stakeholders, understand their goals, uncover their challenges, and design tailored ServiceNow solutions that deliver meaningful business outcomes. You support the full sales cycle - from discovery to proposal and Statement of Work (SOW) creation.
What you'll do
* Engage with prospects and customers to understand their objectives, processes, and technical requirements.
* Design and present ServiceNow solutions across ITSM, CMDB, SAM/HAM, and Procurement & Contract Management.
* Deliver product demonstrations, workshops, and clear value‑driven presentations.
* Create SOWs outlining scope, deliverables, timelines, and assumptions.
* Identify opportunities for cross‑sell, upsell, and managed services.
* Collaborate with Sales, Delivery, and Product Management to ensure solution accuracy and consistency.
Qualifications:
* Strong foundational knowledge of the ServiceNow platform and its workflows (e.g., ITSM, CMDB, SAM/HAM).
* Ability to lead customer conversations, discovery workshops, and requirement‑gathering sessions.
* Strong communication and storytelling skills-able to translate technical concepts into business‑aligned value.
* Comfort with designing solution architectures and contributing to compelling proposals and SOWs.
* A consultative mindset with the ability to identify service‑led opportunities.
* Language: Fluent English and strong Dutch proficiency to effectively support our Netherlands customer base.
What we offer
* A role with significant impact in a niche and growing Dutch ServiceNow market.
* A flexible hybrid working model that supports balance and performance.
* Strong wellbeing and mental‑health support, including access to coaching and mindfulness offers.
* A rich learning culture with structured development opportunities and an annual training budget.
* Rewarding time‑off benefits, including additional company leave and support during key life events.
* Multiple mobility options such as public transport solutions, bike leasing, or company car eligibility.
* A social workplace with great office facilities and regular team events.
Ready to apply?
If this sounds like the right next step for you, we'd love to hear from you.
Please submit your application via our careers page only. Thank you.
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