ServiceNow Developer

				Overview:

MUST BE US CITIZEN

MUST BE IN THE NATIONAL CAPITAL REGION

MUST BE ABLE TO OBTAIN PUBLIC TRUST

Competitive benefits offered: MEDICAL, DENTAL, VISION, 401K, Short Term Disability, Long Term Disability, Life Insurance, PTO, AND PAID HOLIDAYS

Soft Tech Consulting is seeking an experienced ServiceNow Developer to join our team. The ideal candidate will have a strong background in ServiceNow development, configuration, and integration, with a focus on customizing applications and automating workflows. This role involves direct interaction with clients, designing technical solutions, and implementing best practices for ServiceNow applications.

Responsibilities:

* Develop, configure, and customize ServiceNow applications, including workflows, business rules, UI actions, and client scripts. 
* Implement and manage modules such as ITSM, CSM, CMDB, Service Catalog, SPM/PPM, and FSM. 
* Create and maintain integrations using REST/SOAP APIs, MID servers, and custom scripts. 
* Work with product owners and stakeholders to gather and analyze requirements and translate them into ServiceNow solutions. 
* Design and configure portal views using AngularJS, Bootstrap, and ServiceNow widgets. 
* Support existing applications by troubleshooting issues, performing root cause analysis, and implementing fixes or enhancements. 
* Lead and participate in ServiceNow upgrade and migration projects. 
* Maintain security configurations, including ACLs, roles, and group management. 
* Provide documentation and training to end-users and technical teams. 
* Develop reports, dashboards, and analytics to track system performance and business processes.

Qualifications:

* 7+ years of experience as a ServiceNow Developer. 
* Strong understanding of the ServiceNow security model, ACLs, and user/group administration. 
* Experience with API development, Service Portal, and Custom Applications in ServiceNow. 
* Proficiency in JavaScript, AngularJS, Java, HTML, CSS, MySQL/SQL. 
* Experience with ServiceNow integrations using REST/SOAP APIs. 
* Hands-on experience with custom application development and Scoped Applications. 
* Knowledge of ITIL frameworks and best practices. 
* ServiceNow Certified System Administrator certification (preferred). 
* Strong written and verbal communication skills. 
* Ability to work independently with minimal oversight.
			

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