ServiceNow Developer

				Overview:

MUST BE US CITIZEN

MUST BE IN THE NATIONAL CAPITAL REGION

MUST BE ABLE TO OBTAIN PUBLIC TRUST

Competitive benefits offered: MEDICAL, DENTAL, VISION, 401K, Short Term Disability, Long Term Disability, Life Insurance, PTO, AND PAID HOLIDAYS

Soft Tech Consulting is seeking an experienced ServiceNow Developer to join our team. The ideal candidate will have a strong background in ServiceNow development, configuration, and integration, with a focus on customizing applications and automating workflows. This role involves direct interaction with clients, designing technical solutions, and implementing best practices for ServiceNow applications.

Responsibilities:

* Develop, configure, and customize ServiceNow applications, including workflows, business rules, UI actions, and client scripts.
* Implement and manage ServiceNow modules such as ITSM, CSM, CMDB, Service Catalog, SPM/PPM, and FSM.
* Create and maintain integrations using REST/SOAP APIs, MID servers, and custom scripts.
* Work closely with product owners and stakeholders to gather and analyze requirements, translating them into effective ServiceNow solutions.
* Design and configure portal views using AngularJS, Bootstrap, and ServiceNow widgets.
* Support existing applications by troubleshooting issues, performing root cause analysis, and implementing fixes or enhancements.
* Lead and participate in ServiceNow upgrade and migration projects.
* Maintain security configurations, including ACLs, roles, and group management.
* Provide documentation and training to end-users and technical teams.
* Develop reports, dashboards, and analytics to track system performance and business processes.

Qualifications:

* 3+ years of experience as a ServiceNow Developer.
* Strong understanding of ServiceNow security model, ACLs, and user/group administration.
* Proficiency in JavaScript, AngularJS, Java, HTML, CSS, MySQL/SQL.
* Experience with ServiceNow integrations using REST/SOAP APIs.
* Hands-on experience with custom application development in ServiceNow.
* Experience with custom Scoped applications.
* Knowledge of ITIL frameworks and best practices.
* ServiceNow Certified System Administrator certification (preferred).
* Strong communication skills and ability to work directly with clients.
* Must have strong written and verbal communication.
* Must be able to work independently, with little to no oversight.
			

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