ServiceNow Automated Test Framework QA Engineer/Tester (Remote)
US-Remote
Careers (External)
Req #: 6909
Type: Full-Time
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Overview: GovCIO is seeking a Software Quality Assurance Engineer and Tester. The ideal candidate will thrive in a fast-paced operations and maintenance environment. The ideal candidate will have hands-on experience with Automated test framework in the ServiceNow platform. This customer-facing role will be instrumental in ensuring customer satisfaction. This position will be fully remote within the United States position. Responsibilities: We are seeking a highly skilled Quality Assurance Subject Matter Expert with demonstrated expertise in ServiceNow and government contracting environments. The ideal candidate will bring at least 5 years of hands-on QA experience, a strong understanding of ServiceNow platform capabilities, and a proven track record of supporting federal clients * Drive ATF QA efforts across ServiceNow implementations and enhancements * Develop and execute test plans, test cases, and automated scripts * Collaborate with developers, business analysts, and stakeholders to ensure quality standards are met * Identify, document, and track defects, drive resolution and retesting * Ensure compliance with government contract requirements and quality standards * Provide QA expertise during project planning, execution, and delivery phases * Support continuous improvement initiatives in QA processes and tools Qualifications: Required Skills and Experience: * Bachelor's degree in engineering, Computer Science, Systems, Business or related scientific /technical discipline * 5-8 years of experience in IT, with at least 5 years in ServiceNow ATF. * 4 years of additional relevant experience may be substituted for education * Strong communication and leadership skills. * Bachelor's degree in Computer Science, Information Systems, Engineering, or related field * Hands-on experience with ServiceNow's Automated Test Framework (ATF), including designing, building, and executing automated test cases * Strong understanding of ServiceNow architecture, modules, and workflows * Familiarity with government contracting processes, compliance, and documentation standards * Experience with manual and automated testing methodologies * Excellent analytical, documentation, and communication skills Clearance Requirement: * Must be able to obtain a DHS Public Trust Preferred Skills and Experience: * Experience integrating ATF with CI/CD pipelines and DevOps tools * Knowledge of Agile/Scrum methodologies * Active DHS Public Trust * Certifications in ServiceNow (e.g., Certified System Administrator, ATF Specialist) or QA methodologies (e.g., ISTQB)
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