Service Technician
US-NY-Kingston
External Career
Req #: 4529
Type: Regular Full-Time
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Overview: Millrock produces the highest quality, state of the art Freeze Drying Equipment. Service technician must have a drive to support and exceed customer's needs and expectations by putting quality and the customer relationship first. Must troubleshoot high-tech refrigeration and temperature control equipment. In addition, the position will assemble common parts and assemblies. The candidate must have a positive work attitude and be able to work in a fast-paced environment. Working knowledge of computers. Refrigeration, brazing, and electrical wiring (high and low voltage) experience a plus. Salary Description: $22 - $30 / hr. Responsibilities: * Interfacing and communicating with customers for training and to resolve operating issues. * Uses various types of hand tools in electro-mechanical assembly of pharmaceutical equipment, including refrigeration, electrical and control components. * Uses and interprets mechanical and electrical drawings to identify "best method" type approach to completing tasks. * Troubleshooting of refrigeration systems and control systems. * Uses and interprets mechanical and electrical drawings to troubleshoot and repair equipment. * Self-audits/inspects work prior to completion, using drawings and checklists. * Final test equipment * Receiving and shipping of parts and equipment * In house service and repair with guidance * Safety and organization awareness * Ability to assemble refrigeration and electrical systems on new equipment builds with guidance/supervision. * Charging Caster mounted systems * Phone Support * Participate in training to advance and master skills. * Follow procedures in QAM * Follow quality oriented processes. * Maintains information in SugarCRM cases and can analyze and report on issues. * Ability to perform level 1 troubleshooting. Hands off to Level 2 tech when needed. Qualifications: * Universal refrigeration technician certification a plus. EPA 608 certified. * Strong analytical skills are required. * Demonstrated ability to read and interpret mechanical drawings, bills of material and electrical schematics. * Experience using hand tools and power tools. * Previous experience using fitting equipment (e.g. cutters, wire strippers, crimping tools). * Ability to perform repairs when directed. Brazing and basic electrical. * Ability to work directly with customers in the startup or repair of their equipment. * Ability to lift and/or move up to 50 pounds. * High School diploma.
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