Service Tech Specialist
US-CA-Roseville
US Careers (External)
Req #: 51125
Type: Regular
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Overview: Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities: The position will challenge you to: * Perform complex diagnostics, isolation, and repair of instrumentation used internally across various engineering and manufacturing functions * Utilize schematics, block diagrams, and system-level knowledge to troubleshoot to the component level on a wide range of test equipment * Apply advanced electronics repair methods and maintain high-quality standards in all service activity * Support the development and enhancement of repair procedures and document best practices * Solve complex technical issues and lead root cause investigations, including initiating corrective actions that improve repair outcomes and reduce rework collaboratively or independently * Interface with internal customers and engineering support teams to resolve escalated repair issues and provide consultation on instrument compatibility and reliability * Provide mentoring and technical leadership to other technicians on the team * Take an active role in identifying and implementing process improvements based on service data, team feedback, and operational needs * Contribute to maintaining a safe, organized, and ESD-compliant work environment Qualifications: * Associate's or Bachelor's Degree in Electronics or Engineering, Military Metrology (PMEL) or equivalent cumulative experience * Desired 10+ years of relevant experience in interactive / complex repair and support of high accuracy test and measurement equipment * Extensive hands-on experience troubleshooting and repairing electronic test instruments to the component level * Strong understanding of electronic theory, measurement systems, and repair methodologies * Proven ability to use schematics, technical manuals, and system documentation to perform fault isolation and repairs * Demonstrated ability to work independently on complex technical problems involving a broad range of equipment * Familiarity with quality systems such as ANSI/ISO 9001, ISO/IEC 17025, and ANSI Z540.3 * Strong communication and documentation skills with ability to share technical knowledge clearly and effectively * Ability to support process improvements and mentor others in a high-performance service environment * Maintains high workmanship standards and promotes ESD, safety, and compliance programs * Must be flexible and able to adapt to changing business and technical needs while maintaining consistent performance Pay Range: USD $65,730.00 - USD $109,550.00 Year Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
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