Service Tech Coordinator
UK-BERKS-Wokingham
Global Careers (External)
Req #: 48617
Type: Regular
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Overview: Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities: As a Service Tech Coordinator, you will: * Test, calibrate, validate, and repair electronic or analytical instruments, products, and modules * Maintain functionality and accuracy of equipment through preventative maintenance and refurbishment * Work on Keysight products as well as third-party instruments * Perform service primarily at a Keysight site, with occasional work at customer locations * Interpret customer requirements and identify potential needs to ensure satisfaction * Evaluate assignments and determine appropriate technical actions * Apply analytical thinking and develop customized approaches to complex tasks * Solve technical problems requiring broad and deep knowledge of repair, calibration, and maintenance techniques, equipment, and processes Qualifications: * Higher education degree or specialized training/certification in a relevant technical field * Equivalent combination of education and experience may be considered * Typically a minimum of 5 years of relevant experience * Extensive knowledge and skills in electronic repair, calibration, and maintenance * Ability to work independently and solve complex technical issues * Strong communication and customer service skills Careers Privacy Statement ***Keysight is an Equal Opportunity Employer.***
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